Roon Core Machine
Mac mini M1, 2020; 8GB RAM; macOS Monterey Version 12.6
Networking Gear & Setup Details
Wifi 5G; Netgear CM2000 modem → Netgear RAXE500; NO VPN
Connected Audio Devices
USB → Chord Mscaler → Dual BNC → Chord Hugo TT2
Number of Tracks in Library
7000
Description of Issue
I usually leave Roon open and running on my Mac mini, but sometimes I notice that when I turn on my TT2 and listen to my music, the playback is not full resolution. Songs sound compressed, definitely lack a significant amount of sub bass and authority, and resolution seems significantly lower than it should be. When I restart my Mscaler (unplug and plug back in) and restart Roon, the resolution significantly increases back to where it should be. Music becomes significantly more detailed and easier to listen too and bass / sub-bass increases dramatically to the point where I have to lower the volume. There is definitely some sort of compression issue occurring that requires an Mscaler restart. Songs go from no sub bass to so much that I can feel it in my feet at a lower volume after reset. During times where music is sounding compressed, my Mscaler still shows the proper input sample rate resolution (e.g. 44.1khz) and the TT2 shows the proper upscaled resolution (e.g. 705khz), yet the music definitely sounds compressed to the point where it is uncomfortable to listen to, and resetting the m scaler and tt2 lead to much greater clarity and bass amount. The problem seems to occur after switching off my Audeze Preset Filter that I use for my LCD4 when switching to a different headphone. Thank you for considering my issue.