· I am experiencing an issue when playing 24-bit audio files in Roon.
When I play 24-bit tracks, playback stops after approximately 30–60 seconds. In some cases, Roon automatically skips to the next track. In other cases, the track continues to play, but there is no audio output.
This issue does not occur consistently with lower bit-depth files.
Tell us what's going on · I am experiencing an issue when playing 24-bit audio files in Roon.
When I play 24-bit tracks, playback stops after approximately 30–60 seconds. In some cases, Roon automatically skips to the next track. In other cases, the track continues to play, but there is no audio output.
This issue does not occur consistently with lower bit-depth files.
Roon Server: Mac-Mini M4 with Tahoe 26.3 Roon Version: 2.58 (Build 1600) Router: Gigatex Fiber Model: GN542VF. the Roon Core is connected directly to the router via a wired LAN connection Output Device: Topping DX9 (Exclusive Mode) via USB
Error Sample: On Fri 16 Jan, 19.28 (Bangkok Time) Song: I Just Might/Bruno Mars (96kHz 24bit)
Please let me know if you need any additional information, logs, or system details to help investigate this issue.
Tell us about your home network
· Gigatex Fiber Model: GN542VF. the Roon Core (Mac Mini) is connected directly to the router via a wired LAN connection Output Device: Topping DX9 (Exclusive Mode) via USB
Thanks for writing in and for sharing your report!
As a first step, could you please head to Roon Settings > Services > Tidal > Edit and review your playback quality settings? Please double-check you have the highest option selected.
We’ll be on standby for your reply and results - thank you!
At the moment, my TIDAL service is already set to the highest quality (MAX). However, the issue is still occurring consistently and has not been resolved.
I would appreciate it if you could help investigate this issue further and advise on how to resolve it.
Trace: [FiiO M11 Plus @ 192.168.1.61:41809] [raatclient] GOT [19] {"samples":115200,"status":"Dropout"}
Trace: [FiiO M11 Plus @ 192.168.1.61:41809] [raatclient] GOT [19] {"samples":86400,"status":"Dropout"}
Warn: [Fiio M23 Roon Ready] [zoneplayer/raat] Too many dropouts (>3s dropped out in the last 30s). Killing stream
And lastly:
Warn: [zone Fiio M23 Roon Ready] Track Stopped Due to Slow Media
Info: [audio/env] [zoneplayer -> stream] All streams were disposed
We see this same pattern happen across every instance of playback failing. With this, we’ll want to investigate your network further.
Do you have any additional network gear or managed switches in play here?
I would also expore any “QoS”, “Traffic Priority”, or per-device/port bandwidth control settings within your router itself - see if you’re able to allocate network priorty to your Roon Server machine.
We’ll be on standby for your reply and results, thank you!
Thank you for your investigation and detailed analysis.
I have reconfigured my router settings based on your recommendations. At the moment, Roon appears to be working normally again without playback interruptions.
I would like to continue monitoring and testing the system for another 2–3 days to confirm stability. I’ll follow up with an update once the testing period is complete.
