Playlist Duplicated from 400 to 800 Songs (ref#CYLMV5)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· my playlist duplicated itself 400 to 800 songs

Tell us about your home network

· simple nbn router 500mbs

1 Like
2

Good day @stephen_kinnane1 !

We’re sorry to see you have this problem.

Could you please share with us a screenshot from your “Storage” section and make sure you don’t add the same watched folder twice ?

Thanks in advance!

Regards.

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14177
141771440×3120 167 KB

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its my tidal playlist i think it may have happened when i tried to use the Ai tool for duplicate delete and upgrade songs

5

Hello @stephen_kinnane1,

Thanks for the additional details.

Do you have a Roon backup from before the playlist duplication occurred?
If yes, the cleanest solution is to restore from that backup, which should revert the playlist to its original state prior to the AI duplicate/upgrade action.

Manual cache reset (TIDAL playlist resync)

If you don’t have a suitable backup, please try clearing Roon’s local cache and forcing a full resync:

  1. Exit Roon and RoonServer completely
  • Make sure both are closed from the taskbar / menu bar.
  1. Locate your Roon database
  • On macOS, navigate to:
/Library/RoonServer/Cache
  1. Clear the cache
  • Move the contents of the Cache folder to another location (e.g. your Desktop).
  • Do not delete the database itself — only the cache contents.
  1. Restart Roon Server
  • Launch Roon again and allow it time to fully resync streaming services and playlists.

This process clears cached TIDAL playlist state and forces Roon to rebuild it from the service, which can resolve duplication caused by interrupted or conflicting sync operations (including AI duplicate cleanup or upgrade actions).

Please let us know:

  • whether you have a backup available, and
  • what you observe after completing the manual cache reset.
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no i dont have a backup i could never understand how to make one

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Hi @stephen_kinnane1,

Here is an article that helps break things down step by step:

Since you don’t have a backup - are you able to review the playlist on the Tidal app directly? Did it also duplicate your playlist there as well?

Usually, you can use the playlist improver tool within Roon to remove any unwanted duplicates - does this option not appear for you within the issue playlist?

I’d also perform a cache clear as @vadim has mentioned above:

Let us know if the above helps!

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howdy yes its duplicated on tidal as well Ill try the cache asap. i tried the improver tool it did nothing to the playlist that stayed it tries then reverts back to the duplicate

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Hi @stephen_kinnane1,

Thanks for the update - and if you make a copy of the playlist and create a Roon playlist and attempt the playlist improver, does any behavior change?

To make a local copy of the playlist - click the three dots to the right of your issue playlist → copy → select any folder location outside of your Tidal folder.

With that, we’re not seeing any devices tied to your account, can you please use the directions found here and send over a set of Roon Server logs to our File Uploader? Once logs have been uploaded, please let us know so that we can check the server for your files, thanks!

Let me know if the same issue occurs, thank you!

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Hi @stephen_kinnane1,

We wanted to give this thread a ping since we haven’t seen a response in the last several days. Are you still experiencing problems?

We’ll be best equip to troubleshoot from here if you can 1) reproduce the issue in Roon and note the timestamp and then 2) upload logs to our servers per the instructions @benjamin has shared above.

Please let us know once you’ve uploaded logs - we’ll watch for your reply here.

Thank you!