Playlist showing tracks as unavailable

Marcos_Martins_Galuz · March 6, 2021, 6:48pm

Core Machine (Operating system/System info/Roon build number)

Innuos Zen MK3

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

TEXT GOES HERE

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

USB Luxman D-03x

Description Of Issue

After migrate my Roon Core from MacBook Pro to Innuos Zen MK3, everything works fine except my local files playlist shows track files as unavailable (even the files are in the storage).

Marcos_Martins_Galuz · March 7, 2021, 10:41pm

Anyone knows this error?

Marcos_Martins_Galuz · March 11, 2021, 7:24pm

@mike could you help me with this issue?

beka · March 22, 2021, 5:55pm

Hey @Marcos_Martins_Galuz,

Thanks for reaching out about this - I’m sorry for the trouble!

I was wondering if you could share a little bit more about the migration process you followed? Also, could you share the details about the storage location of your music files and how are they connected to your core?

Thanks in advance

system · April 5, 2021, 5:55pm

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