Playlists show unavailable songs despite playback functionality (ref#XT9KL6)

Support
1

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

Hi. Playlists aren’t showing the songs or graphics. They still play OK but say unavailable? Can I send you a screen grab

Describe your network setup

Sound working fine. It’s a display issue

2

I would try the ol’ reboot the server and the control point and see if that clears the issue.

3

Hello @Greg_Job ,

Have you tried to perform a reboot of your Roon Server, and if so did it help with the issue? If that did not help, can you try to disable and re-enable TIDAL from Roon Settings → Services → (TIDAL) Edit ?