Problema en la red pública que afecta a la conexión de Roon (ref#RJY1O7)

[Francisco_Pizarro]

Network Setup

· My only router was provided by my ISP

ARC Status

· ARC is *Not Ready*

Roon Error Code

· “natpmp_autoconfig”: {“status”:“NotFound”}, “upnp_autoconfig”: {“status”:“NotFound”} }

Have you successfully located and enabled the UPnP or NAT-PMP settings in your router's web UI?

· UPnP is not listed in my router settings

Describe the issue

Parece que mi red no es publica

Describe your network setup

Uso roo. Núcleus

[alex_h (Alex)]

Hello @Francisco_Pizarro,

Thanks for reaching out.

To clarify, UPnP is primarily used by Roon to automatically configure your network for Roon ARC. It is not required for standard Roon playback within your home.

If your router does not support UPnP, or if you prefer not to use it, you can configure the connection manually by setting up a Port Forwarding rule.

You can find detailed instructions on how to do this here:

Port Forwarding Troubleshooting

If you are experiencing a different issue or need further help with the configuration, could you please provide a few more details?

Thanks.

[noris]

Hello @Francisco_Pizarro ,

It has been a few days since we last heard from you regarding this issue, have you had a chance to look into @alex_h 's response? Please let us know at your earliest convenience, otherwise the thread will autoclose. Thanks!