Roon Core Machine
Networking Gear & Setup Details
router: AVM Fritzbox 7490,
switch: TP Link 24 Port Gigabit Easy Smart Switch
wlan1: 2.4 Ghz
wlan2: 5 Ghz
Connected Audio Devices
Cocktailaudio N25 (ethernet/lan)
Tablet: Samsung S6Lite
Number of Tracks in Library
Zero Tracks, because problems by the first installation
Description of Issue
Problems with the first installation of Nucleus B - no connection to devices (app freezes or information window You’re already signed in)
After the initial installation of the Nucleus (B) and a first successful connection from the Roon Core to the audio devices and control devices (tablet wlan), there is no longer access/control to devices tablet (Samsung S6Lite).
The RoonRemoteApp and Roon Software for PC freezes or crashes and if I happen to get through with app control, the info window opens: “You’re already signed in”
I did the following for the initial installation
Nucleus B hardware installation via LAN - router - switch - Cocktailaudio N25 (roon ready) + Roon lifetime license available + internal SSD installed and then successfully reformatted
Downloaded Roon Remote App on tablet Samsung S6Lite and opened + Nucleus Roon Core connected successfully + Cocktailaudio N25 audio device selected successfully + Fixed IP assigned to NUC in home network.
Now I wanted to carry out further installation processes with the Roon App on the tablet: But the Roon Remote App on the tablet kept hanging up immediately when it was switched on. I tried it about 15x but the frozen app didn’t allow a connection to be established. I then tried the same with the newly installed RoonRemoteApp on the smartphone. Same problem App kept freezing and I couldn’t control the Nucleus. Finally, I downloaded the RoonSoftware for PC.
Even after repeated uninstalling and reinstalling of the RoonRemoteApp on tablet (wlan), smartphone (wlan) and PC (lan), nothing changed.
In isolated attempts, I was occasionally able to establish a connection with the app on the tablet and the PC. But then the information always followed: Youre already signed in…
Since I was only in the initial installation, I could not yet create a backup in the RoonRemoteApp. This eliminates the solution of restarting with a backup.
The unauthorize button doesn’t work either, because the RoonRemoteApp hangs/freezes on the tablet and the software on the PC. There is no way I can get to the controls/connection of the Nucleus B
I’ve tried this about 20x with different time intervals, but it was either only seeing the frozen Roon logo or the info window: “Youre already signed in…” Both are a dead end. I then loaded the Roon Remote app onto my smartphone, the same problem here too, the app always hung up immediately after starting it. Nothing works.
I’ve been in this vicious circle between a frozen program and the info window for 2 days and I can’t get any further. The whole thing is very disappointing.
I would be very happy about a solution proposal … Thank you … Carsten