Problems with remotes disconnecting from Innuos Core + playback stopping

[dylan (Dylan Caudill)]

Hi @henrik_ahlers,

Did 2 tests
1] using ethernet cables - loss of sound, but no disconnection
2] playing through an USB cable, but also keeping the pc connected to the net using cable.
All fine

With this, we’ve confirmed that the problem definitely exists between the Devialet and the Core when playing over the network.

Regarding the Devialet issue, please see this post from John:

Audio file loading slowly since Devialet RAAT

Hello All, We understand the frustration being expressed by many of you in this thread and we share in your disappointment that this issue is yet to be resolved. Our goal here at Roon Labs is to enrich people’s lives with the best music playback experience in the world, not to frustrate users with cryptic error messages and network troubleshooting. In April, we reached out to Devialet with the results of our testing in the QA lab as well as our summarization of the survey we put out to affecte…

Regarding the remotes disconnecting, can you confirm if you connected other remotes to the Windows device during this test? Did they disconnect?