Qnap HS 453DX Roon Server Still Stopped after Container Station Running

Support
1

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My Roon server stopped on my Qnapp HS453DX, and I follow your Container Station guide to add application, but the Roon Server still stopped.

I

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The Roon Server package no longer works, please switch to the official Docker image to run Roon Server on your NAS. See also:

Should you continue to have issues please open a support request as follows, so Roon technical support may assist.

To equip the Roon Technical Support team to assist you directly, please follow this link to provide the details of your case to Technical Support: Technical Support Request

Respond to the prompts there to ensure that you’ve performed basic troubleshooting and to ensure Technical Support has the full details necessary to expedite Technical Support’s investigation into the case.

Your responses will create a ticket in Roon Lab’s support tracking system and auto-generate a Community thread in the appropriate section.

Because this Community thread will be in a public forum, please do not include any personal information, such as your email address, postal address or telephone number in your submission.

Thank you.

3

Hi I did install the Container Station and Docker exactly as Roon teaches, but it didn’t wrok, server still Stopped. That’s why I post and ask for help.

I did run another software to play music prefectly in no time.

4

But as @mjw has pointed out - you need to open a Technical Support Request.

Directly posting in Support is not the way to ask for help.

5

There is no point in looking at the old, now defunct, Application’s configuration window anymore - it will stay stopped! Please got to the App Center and stop the old Roon Server application showing there.

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@Yu_Alex - if you don’t have a Roon generated backup of your RoonDB (and you care about recovering it so you can preserve your play history / playlists / ..), don’t remove QNAP RoonServer APP in “App Center” yet; only stop it.

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Hello @Yu_Alex
Thank you for reaching Roon support.

To resolve the connection issue after setting up Container Station, please follow these steps:

  • Disable the Old App: Go to the QNAP App Center and manually stop/disable the old Roon Server application to prevent conflicts with your new Docker setup.
  • Select a New Server: In your Roon Remote app, do not wait for the previous connection to resume. Click the Select a different Roon Server button.
  • Authorization: Choose the new server instance that appears. You will likely be prompted to log in and “unauthorize” your previous native QNAP core to transfer the license to the Docker container.

Provide an update once you have attempted to manually select the new server instance.