QNAP NAS firmware version 126.96.36.1996 (2020/10/15) Roon Server 1.7 (build 610) qpkg version 2020-07-15
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Various end points including Lumin U1 mini
Description Of Issue
Since the update radio stations and tidal favourites will not play with error message ‘failed to load track’ appearing after a few seconds delay. All ripped music stored on NAS and via Roon library play fine
can you send me your Roon Server log files?
I tried to reproduce this on my qnap systems here, but was not able to do so. But I also have no Firmware 188.8.131.526 system here (latest QTS for my devices is 184.108.40.2069).
I’ve checked the update file to 4.5.1 for your NAS. There is indeed ffmpeg (version 0.8.10) bundled in the system.
After my TVS-471 already told me, it was up to date. I checked the QNAP download section and there was the 4.5.1 update also available for my model. I ran the update, but my ffmpeg version did not change (it was still version 3.3.6). I wondered, where I got this ffmpeg version from. After extracting lots of old firmware images of my QNAP, I also checked other QNAP packages and I found ffmpeg in the QNAP Multimedia Console.
Could you try to install Multimedia Console on your device and restart Roon Server afterwards in the app center?
Having the same issue, QNAP TVS872XT and to different endpoints. all not working
Just wondering on my server Plex is also running without any transcoding however. Could this live radio be linked to another application running ?
The multimedia console is running, but i only use it for pictures.
I restart my server weekly as the roon appliance app sometimes start to use all the ram available
thanks @crieke Multimedia Console is installed on my QNAP and was prior to the latest update. I have tried stopping and restarting as a first option. There was a message after the latest firmware upgrade, which I missed so could be unimportant, but I wonder if QNAP has changed home multimedia services operate with this update?