QNAP NAS/Windows 10 Touchscreen/Meridian Sooloos

[Doug_Thompson]

Here are the specs:

Audio Gear

1. Meridian Sooloos MS600
2. Meridian Sooloos MC200

Storage

1. QNAP NAS

Computer

1. HP Pavillion Windows 10 Touchscreen

What I am trying to do: is move from Control Mac to Roon.

The problem:

Roon will not recognize the NAS

I have tried:

IP address\Sooloos music folder

NAS name\Sooloos music folder

I have tried NINE different types of network path configurations.

Nothing works

Patience Level: Severely tested

Any help would be appreciated.

I have a Roon trial that I will have to cancel IF this can’t be setup.

I have a touchscreen Windows box in a sea of Mac’s that can be returned in 2 weeks.

[Geoff_Coupe]

I’ve moved your post into the Support category of the forum, where it will be seen, and responded to, by a member of the support team.

[Geoff_Coupe]

Um - you appear to have marked my post as the solution to your issue - it isn’t; merely the first step in finding one.

I suggest you unmark it as the solution, to avoid confusing the support team (they may skip reading message threads that have been marked as solved)

[Doug_Thompson]

Thanks. Done.

[noris]

Hi @Doug_Thompson,

Sorry to hear about the difficulties. I suggest reviewing our Add Folders By Path for the proper notation to add the share, typically you would use the notation:

\\MyNASDrive\Multimedia\Music
or
\\192.168.1.120\Multimedia\Music
or
smb://MyNASDrive/Multimedia/Music
or
smb://192.168.1.120/Multimedia/Music

I would also make sure to add username + password in the network path info if you have a login set up for your QNAP.

If you have tried this, can you please share a screenshot of the error message you receive when trying to add this path?

[Doug_Thompson]

Add im

ages

[Doug_Thompson]

Hi,

Thank for reviewing and responding. Much appreciated. Here is where things are at.

I have reviewed the suggested help document.

Here are the different approaches that were tried. Each attempt resulted in a network error as shown in the image provided.

\\NASD83AB5\Sooloos
\\192.168.1.206\Sooloos
\\NASD83AB5\Multimedia\Sooloos
\\192.168.1.206\Multimedia\Sooloos
\\NASD83AB5\Multimedia\Music\Sooloos
\\192.168.1.206\Multimedia\Music\Sooloos

smb://NASD83AB5/Sooloos
smb://192.168.1.206/Sooloos
smb://NASD83AB5/Multimedia/Sooloos
smb://192.168.1.206/Multimedia/Sooloos
smb://NASD83AB5/Multimedia/Music/Sooloos
smb://192.168.1.206/Multimedia/Music/Sooloos

I am wondering IF Roon can’t read files created with Meridian Sooloos. If this is the case I am screwed and very disappointed.

Thanks, Doug

[BlackJack]

From the mentioned help document:

On the Windows PC running your Core, use Explorer to open your music folder

Are you able to do so?

I have a touchscreen Windows box in a sea of Mac’s that can be returned in 2 weeks.

Just in case, Roon only works with SMB. AFP is not supported. See also the aforementioned help document:

Note : AFP Share are not supported, you must use SMB or hostname to connect to the NAS share. You can find more information about why AFP is not supported here.

[Doug_Thompson]

Thanks for the response.

The Windows box can’t access the NAS.

[BlackJack]

The Windows box can’t access the NAS.

Not much to work with. Either file and printer sharing is completely disabled on your Windows PC and/or your NAS only exports AFP shares at the moment.

I don’t have Windows 10, so I can’t be of much help here.

For the QNAP NAS, open the ControlPanel and go to Win/Mac/NFS in the Network & File Sevices section. Check Enable file service for Microsoft networking. and hit Apply.

[Doug_Thompson]

It has been resolved.