In a (Qobuz) playlist I have the track “Zandisile” from the same album by Simphiwe Dana.
The track shows “unavailable”.
The album though can be found on Qobuz and plays fine if I select it. I removed the track from the playlist and added it again and at once shows “unavailable” again.
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The licences streaming services have for music are periodically renewed, and, as a consequence, the original version, which you have added to Roon, is replaced with another. The current approach for handling this is to add the new version and remove the original.
There are many threads on the topic, for example …
Hi Marvin,
in only this case 42 is not the answer.
Re: your hint towards unavailabe I was trying to solve as you suggested, but that unfortunately doesn`t work. (Replace the “old” version with the “new” one).
BR
Torsten
What happens if you add the album or track to Qobuz favourites (using the Qobuz app), and then force Roon to synchronize, i.e., Settings → Services → Qobuz → Sync library now?
I use TIDAL, so I can’t check this out.
Thanks, that kinda worked. Not exactly though. The album has been a favourite in Qobuz ever since, but I removed it from favourites and added again and that did the trick.
Afterwards no synchronizing was necessary, worked fine at once.
Thanks again and have a nice evening!
Torsten
That’s because Qobuz has replaced the original version with a new one, and transferred the favourite automatically … it will have a different ID, which is why Roon couldn’t find the original.
It’d be great if Qobuz, TIDAL shared this information with Roon. You may want to add your support to this feature reques.
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