Qobuz albums disappearing from Roon library [See staff post]

[Peter_Cantera]

Staff edit

Qobuz albums disappearing from Roon library [See staff post]

Hi all, just wanted to provide a further update here – The underlying issue has been identified and while Qobuz works to resolve it we are helping however we can. We discovered an issue with the communication between the Roon & Qobuz servers, leading to problems syncing Qobuz favorites. Our engineers have worked with the Qobuz team on a solution, but at the moment the specific next steps require changes on the Qobuz servers. We are continuing to monitor and work with them on this, and we are co…

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Original Post:

I just lost a big bunch of albums in My Library/Albums. Went from 344 to 93 and totally random. They all show up in Browse/Qobuz so I assume the mysterious album sync issue is back? I have updated my Lumin U1 Mini streamer to 14.2 today but that shouldn’t be part of this issue? Done the normal things like log out, log in, reboot etc. Nothing helped.

Anyone else experienced the same?