@support. I have been checking how many albums I have favourited in Qobuz it tells me I have 2908 , Roon tells me I have considerably less at 2796 and this is with showing hidden ones. I get some eps get classified wrong in Qobuz as albums as do single tracks but even taking this into account its not ebough to give this disparity. There is also no easy way for me to cross referecne either as you cant export out an Excel sheet of albums.
What could be the reasons for these discrepancies? I hae had issues with Roon not finding albums that are in Qobuz and this isnt new releases. How often does Roon cross reference it has all the albums its supposed to have.
Be good to get a straight up answer and a solution to be able to cross reference mysef and see whats actually missing.
You mean grouping? With show hidden tracks and albums grouping now longer shows them as grouped they are al seperate and track count goes up. I dont merge albums only group.
Did you have show hidden tracks on before you did that exampke as it will reduce as one as will now be hidden as its in the group. Seems odd that show hidden albums would not take that into account. If I clicck show hidden all my groups are shown as separate albums from the group and it will say I have that amount showing in album count.
example with show hidden each one of these dupes is grouped with alternate versions, 7 albums show, 7 albums in the count.
Just one more option that can result in a discrepancy in head count between Qobuz and Roon.
‘releases’ in Qobuz (showing as versions of albums or singles in Roon) do on occasion disappear - e.g. for rights reasons. In my experience more typically it seems to be just some internal ‘housekeeping’ by Qobuz where a release is replaced by an equivalent, often indistinguishable apart from the fact that it has a different identifier. In Qobuz itself, under favourites, the removed releases will still show, but there will be no files to play/stream, if you tried.
If this happens, and the release that was removed was indeed in your favourites, either it would also remain in your Roon library (with probably all tracks showing as unplayable), or at some point, e.g when a complete resync happens, Roon will simply not include these inaccesible releases anymore. The latter would reduce your library count, of course.
In 1800 or so Qobuz favourites I find in the order of 5-10 ‘disappearances’ each month, of which 90%+ turn out to be straightforward replacements. YMMV. I check for this once in a while, and in most cases it’s possible to swap in a replacement version. It’s an annoying manual job.
There are requests on the forum for Roon to provide a facility to auto-identify such situations - I would like that too, but it doesn’t seem trivial at all to me to do this automatically and accurately without cooperation from Qobuz.
Worth perhaps checking if something like this might be part of the discrepancy you see.
I know about single and albums discrepancy I mentioned that in my op and it wouldn’t be in the 100,s I don’t add tracks or eps generally only full albums.
Probably on the right lines with unavailable but If they disappear like this surely they disappear in both, unless Qobuz swaps your current favourite for the newer version automatically? Is there proof they do this?
Roon definitely needs better tools to identify unavailable tracks it can’t be hard given it knows they are already. A simple focus surely would help solve this. I don’t mind adding albums back but not being able to see what’s missing is annoying.
This is a weakness in their integration model to. Not being able to keep up with what’s in my cloud streaming services is essential. They need to look at better solutions to keeping them properly in sync.
It’s in my view actually Roon that is doing the slightly smarter thing - at some point showing / labelling the tracks for these albums as unavailable, and on a complete reimport ignoring them completely. But it is a shame that it does this without a warning / record - hence the irksome manual stuff to find out if there is still an equivalent / replacement version available.
Qobuz leaves the old pointers in the list / matrix of favourites without marking them up at all. But when you try to play them kindly tells you there is nothing to play.
Agree that this is not a nice situation at all! It will need work form both sides to achieve something more satisfactory.
My old model of dealing with this was: big screen, album sorted by artist in both Roon and Qobuz side by side. And spotting the differences … far from ideal because the alphabetical sort is not implemented identical, but for small libraries it works sort of.
My current model. Keep a second independent Roon Server instance on my laptop with just the Qobuz favourites. Use it sparingly. When Roon or I decide to do a 'spring clean" on my main Roon server (not sure when this happens automatically - maybe on every Server reboot or update, maybe when logging out and into Qobuz again - a normal refresh doesn’t do this reliably), the chance that the second server updates at the same time is very small. So I see occasionally a difference in album count. I then do an Excel album export for all the Qobuz albums from both and with a bit of spreadsheet manipulation it’s easy to isolate the differences - the albums showing in one but not the other. Then simply check if alternative versions are available and replace the dangling references where possible with correct ones. Updates willl of course be picked up in both cores.
Clumsy? absolutely but could not come up with something better. Maybe ignoring completely would be best .
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