Asus RT-AX68U > Netgear GS105NA unmanaged switch > Salkstream III, all connected via ethernet cat6 cables. No VPN
Connected Audio Devices
Anthem AVM20 via optical
Oppo 103 via HDMI
IPad 7th gen via Wifi
iPhone 12 Pro via Wifi
Number of Tracks in Library
22594 tracks (local + Qobuz)
Description of Issue
I just noticed the Qobuz badge is not displaying properly on some albums. For example, in this shot, using the search button, these two albums are in my Qobuz favorites, but the Qobuz badge doesn’t show. They appear as if they are in my local file collection (I don’t have local file copies of these).
Randomly looking through my collection, I’ve come across many other albums with the Qobuz badge missing or incorrectly applied. It seems the common thread is the errors/inconsistencies occur in the Search results screen. In the My Albums and individual album screens the Qobuz badge is applied correctly.
I tried a reboot, but that didn’t change the behavior.
I’m very sorry for the delay; we appreciate your understanding and patience.
The team wants to investigate this issue more thoroughly - would you mind taking the following steps to refresh conditions before seeing if you’re still able to replicate the badging issue here?
Update your Core and all Remotes to the latest available build of Roon, if you haven’t already.
Reboot your Core.
Search for the Disney Legacy series in Qobuz once again.
If the issue persists in these conditions, please let us know the approximate timestamp, and the team will dive into logs on the backend.
We appreciate the bump and the precision of your reports.
The top one is marked as in you library ic Qobuz. As you can see there 2 different versions 44/16 and 44/24. As I recall the Qobuz sign needs the be selected in each device. (iPhone/IPad) Not sure but you can give it a try.
Also, in at least one example above (Fantasia The Legacy), the Qobuz badge is showing where it shouldn’t, ie on my local copy (again in Search Results screen). The errors seem limited to the Search Results screen.
Checking in as it’s been some time, and we’ve made a number of backend changes and improvements in regularly cycled releases since this thread was opened. How has Qobuz album badging been working for you recently?
In the Search Results screen, Qobuz albums that I “added” to my Library still do not show the Qobuz badge, only the Local/Library badge. In the My Albums screen, the same Qobuz albums do show the Qobuz badge.
For example, note the badge on The Hunchback of Notre Dame (album “added” from Qobuz; no local copy) on the album Search Results screen (btw, the previous albums I used as examples that show in this screenshot, Aladdin and Lion King, I have since purchased and added to my local library, so they just show the Local Library badge as they should)
I did noticed the odd behavior with the Fantasia album I mentioned in an earlier post above (Qobuz badge incorrectly showing on the local album) seems to have been corrected (it now just shows the Local/Library badge as it should).
Is the way badges are displaying in the Album Search Results screen and My Albums screen considered “normal”? At least now it seems more consistent than before.
The most recent posts do display the correct behavior. The crux here is that the “bookstack” icon actually functions as an indicator for Library (ie. any saved tracks), not Local Library (ie. locally saved files), depending on the granularity of the search.
In the general search results for “Sgt. Pepper’s,” for instance, I see the Qobuz Deluxe Anniversary Edition displayed with both the Library and Qobuz badges to indicate that it’s a Qobuz album saved in my database. I do not have a local copy of this album.
When I click on “More” in the Albums section, the logic of the search has now changed. There can be no local files available that are not already library files. Since all local files in Roon are automatically Library items, the operative distinction here is whether albums are already saved in my library or unsaved and available on a streaming service. So, the Qobuz badge has disappeared from the same version of the album. Instead, only the Library badge is displayed: