Core Machine (Operating system/System info/Roon build number)
Roon rock version 1.8 build 783 running on NUC8i7BEH
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Hard wired with ethernet, Netgear GS108 8PT switches. Wi-Fi for tablets, etc. on Netgear Orbi.
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Auralic Aries Femto connected to core (1m) by ethernet through Netgear switch and AES/EBU to Schiit Yggdrasil
Description Of Issue
New subscriber to Qobuz in Australia as of March 31. On an off-chance, after reading a post from someone who had been successful, I logged in through their Australian website and was able to complete the transaction.
Qobuz is available through Windows and Android apps but not in Roon. Some information does flow through to Roon, such as playlists that have been created but they are not populated by any albums.
Nothing in ‘New Releases’, ‘Playlists’ descriptions are shown but no albums, ‘Taste of Qobuz’ has nothing and ‘My Qobuz’ shows playlists but no albums in any category.
Tidal albums have been transferred to Qobuz utilising Soundiiz and are available in Qobuz apps or web player.
Tidal works fine. Also, after getting hold of an iPad, the Auralic Aries plays all Qobuz files and playlists through Lightning DS.
Roon rock has been shut down and rebooted and also turned all networking devices including the modem, off and back on. Have logged off Qobuz and logged back on.
Have run out of ideas so help would be much appreciated.
Thanks and regards