MacBookPro 2012 with Lubuntu 20.04, Intel Core i7 2620M 2.7GHz and 8GB RAM.
Roon core installed with the convenience script and updated just before posting.
Networking Gear & Setup Details
ISP modem (Livebox) | No VPN | Ethernet linked
Connected Audio Devices
Not relevant. Node2i, raspberry pi 4 and others
Number of Tracks in Library
Not relevant as it’s concerning Qobuz. Approx 100k tracks.
Description of Issue
Qobuz keeps disconnecting and it’s impossible to reconnect except if I restart my modem.
I can confirm after it gets disconnected it’s impossible for me to connect to my Qobuz account from any device (from the browser or the application) except if I change IP (LTE or VPN).
I suppose Roon tries repeatedly to connect until I get IP banned from Qobuz.
Well, that’s no good. I’m sorry your listening routine was interrupted.
I went ahead and enabled diagnostics for your account and see that when Qobuz tries to connect and authenticate you, errors are occurring. There are also a couple of other errors attempting to load your devices list.
Let’s try some basics. If you go to Settings>Services does it show that you are signed in to Qobuz? If so, please hit edit and then logout. Restart your core device, re-launch Roon, and go back to Settings>Services to sign back into Qobuz.
Will you let me know if anything changes after trying this?