Qobuz freezes with "Loading Album"

[stan_pennock]

Core Machine (Operating system/System info/Roon build number)

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Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

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Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

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Description Of Issue

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[Carl]

Hi @stan_pennock,

I’ve moved your post to the support section for them to follow up with you.

In the meantime could you edit your post and complete the questions so the Roon team have the details.

[noris]

Hi @stan_pennock,

Can you please let me know some more info here?

• What is your Core machine and what operating system are you using?
• Does this issue occur for multiple albums or just one?
• Does just playback not work or are you unable to view the album also?
• Can you share a few screenshots of this issue? You can upload screenshots here by using these instructions

Thanks,
Noris