Qobuz library separated from Roon library after update (ref#3ILIWE)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· I just updated the latest Roon version. My Qobuz library is now separate from my main list of music, ie I have to jungle between two libraries, my main Roon library and the Qobuz library. I am quite unhappy about this new setting, why did you change that ???

Tell us about your home network

· You don't need this

2

What do mean by “separate”?

Screenshots might help to explain exactly what you mean here please.

3

Hi @wwelti,

We’ll require a little more context to take any effective action on this report as a team. Account diagnostics show a Qobuz library successfully synced with your Roon Server recently as of this writing.

Please first take the following steps:

  1. Navigate to Settings → Services → Qobuz and sign out and back into your Qobuz account

  2. Force a manual sync within the same Qobuz/Roon dialog window

If you’re still encountering any problems, please share a screenshot from Roon and a basic description of the discrepancy you’ve encountered. Thank you!

4

And in addition to what was already said, to be clear: there is no new setting.

5

We’re going to close this thread out for lack of response, but please reach out if you’re still having issues.

If you create a new tech support request here we’ll promptly reactivate the conversation. Thank you!