· Qobuz metadata changes not reflected in Roon after more than seven days
Tell us about your home network
· Wifi Network
I apologize for the trivial nature of this inquiry; please feel free to treat it as the lowest priority.
I received notification that the Qobuz metadata changes were completed on October 6th, followed by an email on October 7th, yet the corrections have not yet been reflected in Roon.
If this is due to the Akamai issues affecting Qobuz, I am willing to wait a bit longer, so please let me know if that is the case.
Thank you for reaching out, and no need to apologize at all.
When Qobuz confirms a metadata correction, it means the change has been made on their side. It can still take some time before Qobuz passes the updated data on to partners like Roon, and Roon can only show the change once it has received it. So the delay you’re seeing is most likely on the delivery side rather than something wrong with your setup.
We’ll be happy to report this to our metadata team so they can keep an eye on it.
Unfortunately, beyond that there isn’t much we can do to speed it up, and the update should appear in Roon once Qobuz delivers it. Thanks for your patience!
