Qobuz showing incorrect Format

Any reason why all my Qobuz tracks show the format of 16/44 but I know are HiRes and play higher.

Hard to decide which of the 3 versions to play if all listed the same …

Any suggestions?

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Sometimes file tags are incorrect. They are rare cases, but they do exist.

For every song on Qobuz?

Have you rebooted everything in case something has got stuck?

All, this appears to be an issue with the metadata we have from Qobuz. I’ve verified that we have 44/16 for 72 Seasons, but that Signal Path screenshot does indeed tell a different story.

We’re in discussions with Qobuz about this.

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Just a data point, but that is not the scenario here.
I get the correct rez content from each version of the new Metallica.
But on the other hand, my recent addition of Natalie Merchant is still messed up, with unknown track times for all but two tracks, and also the disappeared scrobbler for the ones with missing track times…

Are you in Canada by chance? There are other posts about the new Qobuz service in Canada where all albums are listed as 44/16 even if they are actually higher rez.

From that thread;

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Hey @Mikael_Ollars, I experienced this with a different album in the latest batch of Qobuz releases. Please try removing the album from your library in Roon, then re-add it in the Qobuz app. That should straighten it out.

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I did exactly that a bit after my post. And, like you said, that straightened everything out!
Thanks @jamie!

Old thread.. but I am still seeing this issue. I tried doing what Jamie said, but no dice. Anyone else still seeing this issue? That’s one example below

@Patrick_Vehling are you experiencing something similar to what’s described in this recent support post? 41-second skip with Qobuz Hi-Res track on Roon (ref#1UPYR6)

If so it might be worth watching that post for activity.

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I’ve noticed this mismatch lately on both Tidal and Qobuz album versions in Roon.

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Nope, that has never happened to me. Just noticed this format mismatch lately.

Edit: The track skipping is now happening to me today but wasn’t yesterday..

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon not showing highest fidelity Qobuz version

Tell us about your home network

· Just running the server off my computer.

Qobuz should have a 192 khz version as well. But it doesn’t show. My streaming quality is set to the highest for Qobuz and I’ve tried signing in and out, but that hasn’t fixed it.

I see the same, in the UK. Qobuz MacOS app does show the 24/192 version, and plays it at that rate, but Roon only shows 16/44.1 & 24/96.

I just noticed that Roon shows two 24/96 versions of Aja. One plays at 24/96, and the other plays at 24/192, according to Signal Path.

So it’s just another case of the Qobuz mis-labelling reported elsewhere.

see also: Qobuz showing incorrect Format

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See here for another example: Roon not displaying highest fidelity Qobuz version (ref#7B6JDN) - #4

So it seems like this issue has existed for years and there isn’t a clear solution?

I only noticed this within the last couple of months. It’s an issue on the Qobuz side.