Core Machine (Operating system/System info/Roon build number)
iMac 2019 Roon 537
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Gigabit Ethernet
Router Asus RT-ACRH13
WAN DNS server at router 1.1.1.1 8.8.8.8 (tried both as primary DNS)
Set those to the iMac core static IP settings as well with no change on the behavior.
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
USB DAC directly connected to the iMac core.
Description Of Issue
Signed up on Qobuz to give it a try but Roon is skipping tracks.
Can’t play even one 3-4 mins complete track without skipping to the next one.
Here an example:
From the log I can see a connection reject by peer.ç
I did downloaded the Qobuz app and played a whole album in HQ it cache the songs right away no drop outs or issues when playing from their app.
Not sure what else to try or what I could be missing.
My account is active, no 30 segs samples issue.
Can ping and resolve: streaming-std.qobuz.com
#nslookup streaming-std.qobuz.com
Server: 1.1.1.1
Address: 1.1.1.1#53
Non-authoritative answer:
streaming-std.qobuz.com canonical name = d1sr3nn2adfj4q.cloudfront.net.
Name: d1sr3nn2adfj4q.cloudfront.net
Address: 13.226.45.28
Name: d1sr3nn2adfj4q.cloudfront.net
Address: 13.226.45.31
Name: d1sr3nn2adfj4q.cloudfront.net
Address: 13.226.45.3
Name: d1sr3nn2adfj4q.cloudfront.net
Address: 13.226.45.117
#traceroute streaming-std.qobuz.com
traceroute: Warning: streaming-std.qobuz.com has multiple addresses; using 13.226.45.117
traceroute to d1sr3nn2adfj4q.cloudfront.net (13.226.45.117), 64 hops max, 52 byte packets
1 192.168.50.1 (192.168.50.1) 1.956 ms 1.945 ms 1.157 ms
2 * * *
3 172.16.1.149 (172.16.1.149) 9.607 ms 11.478 ms 15.017 ms
4 172.16.7.41 (172.16.7.41) 8.420 ms 17.559 ms 13.277 ms
5 172.16.7.201 (172.16.7.201) 13.833 ms 9.685 ms 14.084 ms
6 190.242.136.78 (190.242.136.78) 9.610 ms 10.629 ms 19.111 ms
7 63.245.106.53 (63.245.106.53) 23.580 ms 26.578 ms 29.558 ms
8 69.79.100.23 (69.79.100.23) 55.587 ms
ae3.brx-mx2020-1.boca-raton.fl.usa.cwc.com (69.79.100.10) 63.515 ms
69.79.100.23 (69.79.100.23) 51.463 ms
9 99.82.178.4 (99.82.178.4) 119.153 ms 119.816 ms 115.044 ms
10 99.82.178.4 (99.82.178.4) 117.175 ms
52.93.37.133 (52.93.37.133) 66.705 ms
99.82.178.4 (99.82.178.4) 135.364 ms
11 52.93.37.129 (52.93.37.129) 54.636 ms
52.93.37.125 (52.93.37.125) 82.288 ms
52.93.37.127 (52.93.37.127) 62.993 ms
12 52.93.236.87 (52.93.236.87) 52.489 ms 69.627 ms
52.93.236.61 (52.93.236.61) 65.346 ms
13 * * *
14 * * *
15 * * *
16 * * *
17 server-13-226-45-117.mia3.r.cloudfront.net (13.226.45.117) 68.750 ms 61.880 ms 61.981 ms
% ping streaming-std.qobuz.com
PING d1sr3nn2adfj4q.cloudfront.net (13.226.45.117): 56 data bytes
64 bytes from 13.226.45.117: icmp_seq=0 ttl=242 time=62.949 ms
64 bytes from 13.226.45.117: icmp_seq=1 ttl=242 time=50.871 ms
64 bytes from 13.226.45.117: icmp_seq=2 ttl=242 time=62.043 ms
64 bytes from 13.226.45.117: icmp_seq=3 ttl=242 time=55.994 ms
64 bytes from 13.226.45.117: icmp_seq=4 ttl=242 time=57.613 ms
64 bytes from 13.226.45.117: icmp_seq=5 ttl=242 time=51.512 ms
64 bytes from 13.226.45.117: icmp_seq=6 ttl=242 time=50.684 ms
64 bytes from 13.226.45.117: icmp_seq=7 ttl=242 time=56.580 ms
64 bytes from 13.226.45.117: icmp_seq=8 ttl=242 time=51.724 ms
64 bytes from 13.226.45.117: icmp_seq=9 ttl=242 time=50.727 ms
Log:
05/14 20:04:38 Trace: [MA8900] [Lossless, 24/96 QOBUZ FLAC => 24/96] [100% buf] [PLAYING @ 0:03/3:52] Social Butterfly - Soul Asylum
05/14 20:04:39 Warn: [streamingmediafile] caching https://streaming-std.qobuz.com/file failed: System.Net.WebException: Unable to read data from the transport connection: **Connection reset by peer. ---> System.IO.IOException: Unable to read data from the transport connection: Connection reset by peer. ---> System.Net.Sockets.SocketException: Connection reset by peer**
at System.Net.Sockets.Socket.EndReceive (System.IAsyncResult asyncResult) [0x00012] in <bc69ad8632744cfba18f9705e53c6302>:0
at System.Net.Sockets.NetworkStream.EndRead (System.IAsyncResult asyncResult) [0x00057] in <bc69ad8632744cfba18f9705e53c6302>:0
--- End of inner exception stack trace ---
at System.Net.Sockets.NetworkStream.EndRead (System.IAsyncResult asyncResult) [0x0009b] in <bc69ad8632744cfba18f9705e53c6302>:0
at System.IO.Stream+<>c.<BeginEndReadAsync>b__45_1 (System.IO.Stream stream, System.IAsyncResult asyncResult) [0x00000] in <ba70b91736bd40cb990a357097dba9c3>:0
at System.Threading.Tasks.TaskFactory`1+FromAsyncTrimPromise`1[TResult,TInstance].Complete (TInstance thisRef, System.Func`3[T1,T2,TResult] endMethod, System.IAsyncResult asyncResult, System.Boolean requiresSynchronization) [0x00000] in <ba70b91736bd40cb990a357097dba9c3>:0
--- End of stack trace from previous location where exception was thrown ---
at Mono.Net.Security.MobileAuthenticatedStream.InnerRead (System.Boolean sync, System.Int32 requestedSize, System.Threading.CancellationToken cancellationToken) [0x00104] in <bc69ad8632744cfba18f9705e53c6302>:0
at Mono.Net.Security.AsyncProtocolRequest.InnerRead (System.Threading.CancellationToken cancellationToken) [0x000ac] in <bc69ad8632744cfba18f9705e53c6302>:0
at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (System.Threading.CancellationToken cancellationToken) [0x00093] in <bc69ad8632744cfba18f9705e53c6302>:0
at Mono.Net.Security.AsyncProtocolRequest.StartOperation (System.Threading.CancellationToken cancellationToken) [0x0008b] in <bc69ad8632744cfba18f9705e53c6302>:0
at Mono.Net.Security.MobileAuthenticatedStream.StartOperation (Mono.Net.Security.MobileAuthenticatedStream+OperationType type, Mono.Net.Security.AsyncProtocolRequest asyncRequest, System.Threading.CancellationToken cancellationToken) [0x0024b] in <bc69ad8632744cfba18f9705e53c6302>:0
at System.Net.BufferedReadStream.ProcessReadAsync (System.Byte[] buffer, System.Int32 offset, System.Int32 size, System.Threading.CancellationToken cancellationToken) [0x0014e] in <bc69ad8632744cfba18f9705e53c6302>:0
at System.Net.WebReadStream.ReadAsync (System.Byte[] buffer, System.Int32 offset, System.Int32 size, System.Threading.CancellationToken cancellationToken) [0x0018c] in <bc69ad8632744cfba18f9705e53c6302>:0
at System.Net.FixedSizeReadStream.ProcessReadAsync (System.Byte[] buffer, System.Int32 offset, System.Int32 size, System.Threading.CancellationToken cancellationToken) [0x000be] in <bc69ad8632744cfba18f9705e53c6302>:0
at System.Net.WebReadStream.ReadAsync (System.Byte[] buffer, System.Int32 offset, System.Int32 size, System.Threading.CancellationToken cancellationToken) [0x0018c] in <bc69ad8632744cfba18f9705e53c6302>:0
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <bc69ad8632744cfba18f9705e53c6302>:0
at System.Net.WebResponseStream.ReadAsync (System.Byte[] buffer, System.Int32 offset, System.Int32 count, System.Threading.CancellationToken cancellationToken) [0x0025d] in <bc69ad8632744cfba18f9705e53c6302>:0
at System.Net.WebConnectionStream.EndRead (System.IAsyncResult r) [0x00020] in <bc69ad8632744cfba18f9705e53c6302>:0
at Sooloos.Media.StreamingMediaFileImpl+<>c__DisplayClass17_0.<CacheData>b__0 (System.IAsyncResult ar) [0x00074] in <4a0d392d407041c98b1088d8d0745731>:0
05/14 20:04:39 Debug: [smc] [zoneplayer:1] Removing ordinal 1
05/14 20:04:39 Debug: [smc] [zoneplayer:1] Ordinal 2 is good to go
05/14 20:04:39 Debug: render area size changed value: 2880x1620
05/14 20:04:39 Debug: render area size changed value: 2880x1620
05/14 20:04:43 Trace: [MA8900] [Lossless, 24/96 QOBUZ FLAC => 24/96] [100% buf] [PLAYING @ 0:08/3:52] Social Butterfly - Soul Asylum
**05/14 20:04:48 Warn: [streamingmediafile] caching https://streaming-std.qobuz.com/file failed: System.Net.WebException: Unable to read data from the transport connection: Connection reset by peer. ---> System.IO.IOException: Unable to read data from the transport connection: Connection reset by peer. ---> System.Net.Sockets.SocketException: Connection reset by peer**
** at System.Net.Sockets.Socket.EndReceive (System.IAsyncResult asyncResult) [0x00012] in <bc69ad8632744cfba18f9705e53c6302>:0**
at System.Net.Sockets.NetworkStream.EndRead (System.IAsyncResult asyncResult) [0x00057] in <bc69ad8632744cfba18f9705e53c6302>:0
--- End of inner exception stack trace ---
at System.Net.Sockets.NetworkStream.EndRead (System.IAsyncResult asyncResult) [0x0009b] in <bc69ad8632744cfba18f9705e53c6302>:0
I played the same album without issues in the Qobuz app: