Qobuz vanished from menu

Support
1

Core Machine (Operating system/System info/Roon build number)

Macbook

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Using Qobuz via Roon

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Hegel integrated amp, Mytek DAC

Description Of Issue

Qobuz vanished from my access menu. (NOTE: I have many anomalies with my ROON service. . . very frequently need to reboot the program entirely. . . Anything I should be doing differently?)

Note that I have rebooted ROON several times but the Quobuz does not return .

2

In Roon, are you able to go to Settings > Services and log into Qobuz again?

Cheers, Greg

4

Hi @Sanford_Kwinter,

I would try logging back in in Settings -> Services as Greg mentioned. What is your network setup like, can you let us know the model/manufacturer? Also, how is you Macbook connected to the network here, are you on WiFi or Ethernet?

– Noris

5

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