Qobuz Won't sign in with correct credentials as a service

[Gino_Vacca1 (Gino Vacca)]

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

No matter what I try, Qobuz will not let me sign in as a service - username correct, password correct. Even tried changing the password - Thanks - Gino

[xxx (Banned - toxicity)]

Qobuz has changed its sign in requirements.

You need to use the email address that Qobuz knows you by.

[ged_hickman1]

Also reboot your roon core and try again.

[Wes]

Hi @Gino_Vacca1,

Did a restart of the core and/or using your full email address to sign in correct the issue for you?

Let us know!

Thanks,
Wes

[Peter_Hanson]

I have had similar issue at least 3 times over the last month. Qobuz login set up with my email. Roon Core on a Small Green Computer sonic trransport. I saw somewhere that the key was to go into system settings on the SGC for the Roon app and clear the Roon Cache. This does the trick. Not sure what has changed or on whose end the issue is coming from.