Receiving the "Too many failures. Stopping playback." error

Roon Core Machine

intel i7-8559U NUC
nuc8i5beh
RAM16GB

Networking Gear & Setup Details

Modem: Arris SB8200
Router: Netgear Nighthawk X10
Switch: Netgear GS100MX

Nuc is wired from unit to the switch. Not using VPN.

Connected Audio Devices

PC (ethernet)
iPhone (wifi)
Google Hub (wifi)

Number of Tracks in Library

Tracks: 168,000

Description of Issue

Over the weekend started to receive the Too many failures. Stopping playback. error. When I received this before, rebooting the Roon core usually fixed the issue. Unfortunately this is no longer fixing the issue. Also did a hard restart on the router and modem, but neither have fixed the issue. When I also try to connect via my iPhone using Roon Arc, it states that the core was last seen 3 days ago.

Please let me know if any specific screenshots or additional information is needed.

Thank you

Hey @Dex_Grant,

First off, welcome to the community! We’re happy to have you here, and apologize for the long delay in getting to your thread. Wait times are a bit longer than expected at the moment, so I very much appreciate your patience so far.

A few follow up questions for you:

  1. Does this issue occur when you try to play audio from the system output of your PC, or other remote devices?
  2. Does this issue occur on other streaming services, or, is only Roon affected at the moment?
  3. Do you notice any pattern in file resolution when the stoppage occurs? Please test out playing different tracks with different resolutions and let me know the outcome.

I’d also like to refresh your RAATServer database as a next step:

You can generate a new RAATServer instance on your device by following these instructions, but please be aware that this will reset your Roon Settings → Audio Tab to factory settings and I would advise making a backup of any custom DSP settings you have:

  • Create a Backup of your current Roon database
  • Exit out of Roon
  • Navigate to your Roon’s Database Location
  • Find the folder that says “RAATServer”
  • Rename the “RAATServer” folder to “RAATServer_old”
  • Restart the Roon App to generate a new RAATServer folder

Let me know if the issue occurs after the above. If yes, please share the name of the track in which the stoppage occurs on. Thanks!

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