Hi Benjamin - Yesterday I tried the following and received the same error message for all:
\Macintosh HD\Users[UserName]
smb://Macintosh HD/Users/[UserName]
\Macintosh HD\Users[UserName]\Sites
smb://Macintosh HD/Users/[UserName]/Sites
All folders above are marked as shared and file sharing for Roon is enabled in Privacy and Security settings.
In your opening post, you said:
If you are running Roon Server on your Innuos Zen Mini, and you are attempting to add a network-shared folder on your Mac as a Backup folder, then all the attempts you listed in your above post are not in the correct format.
That format (for a Mac networked-shared folder) is simply either:
smb://IP_address of your Mac/folder_name
or
smb://the hostname of your Mac/folder_name
Hi @Mark_Osborn ,
As @Geoff_Coupe noted, these types of entires won’t work:
You will need to locate the proper IP address or Hostname, you can find it under the File Sharing field, as per @daniel 's screenshot from here:
Sorry. I’m now totally confused. This guidance to find and use an IP address is entirely new after a lot of previous back and forth. I’ve now gone to General > Sharing > File Sharing per your guidance above. There are no IP addresses listed or available that I can see / find, only the names of the folders I have previously provided. Is there more specific guidance, please?
Hi @Mark_Osborn,
Sorry about the confusion. @noris is pointing you to the hostname which you will see in this part of the file sharing screen.
You can use that hostname as @Geoff_Coupe showed in his comment.
As an example if I wanted to share a folder named Music from my Mac the path would be smb://macbook-pro/Music
If you have any other question or need some more help please let us know! We’re happy to help.
Thank you. I found the IP address using the information provided in the latest response I received. I’ve attempted to input that information into the Add Network Share input in the Roon app as directed but, when I do, I get an error message that reads "There was an unexpected error: Invalid Network Path. If I add both the IP address and the names of the share files I setup, I get an error message that reads There was an unexpected error: UnexpectedError.
Hey @Mark_Osborn,
Thanks for the follow-up! We’re close to success, I can feel it.
What happens if you try:
smb://[your Mac IP address]/users
Are you able to then connect? From here, you could select your specific user folder on the mac and host your backup folder there.
Thanks Benjamin. I appreciate your optimism. I’d really, really like to get past this. 
I tried smb://IP Address/ users as you suggested but got the same error message. Unexpected Error: UnexpectedError.
Hey @Mark_Osborn,
Thanks for giving that a try. Would you be able to share a screenshot of your ‘Add network share’ when you hit the error?
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· Other
· None of the above
· Other
Reopen prior case named Reconfigure Roon backup on new MacBook (ref#D2DJO5)
All previously provided in case # referenced
Hello @Mark_Osborn,
Thank you for getting back to us. To keep everything organized, I’ve moved your new topic to the existing thread.
Would you kindly provide a screenshot showing what you’ve entered in the Roon > Backup settings path, as requested by @noris in his last reply? This will help us better understand the issue and assist you more effectively.
Looking forward to your response!
