Recurring database corruption requiring manual intervention (ref#13MXR2)

Support
1

Describe the issue

This is the same issue as before: Qobuz Playback Issues and Missing Artwork in Roon (ref#CAFOPT) - #2 by daniel

Database corruption keeps happening.

Yesterday (after the build 1510 updates) I had to manually delete (rename) the RoonServer database folder
before I could even initiate another backup restore (following this guide https://help.roonlabs.com/portal/en/kb/articles/error-message-there-was-an-issue-loading-your-database).

Today, I get the tell-tale signals that my roon instance is still very very sick:

Screenshot from 2025-02-25 02-48-34
Screenshot from 2025-02-25 02-48-342048×1120 272 KB

I’m tired. I just want to browse and listen. There’s no substitute for Roon. How do get rid of this corruption?

Describe your network setup

1gb switch wired

2

Hello @S_Heeren ,

Thanks for reaching out. Do you by any chance still have the previous RoonServer Logs folder, from when the corruption occurred? If you can upload it to the below link and let us know once uploaded, we can take a look to see if there are any clues to the corruption type.

https://workdrive.zohoexternal.com/collection/8i5239cc05950ac07456889838d9319545a82/external

3

@noris Thanks for the quick reply; I have uploaded the logfiles both from before the rename and after. Note though that the symptoms shown in the screenshots are with the newly restored database/data folder anyways.