Remote tablet can't connect to Roon server on Windows 11 (ref#BLT92I)

Support
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Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Looking for your Roon Server"

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *WiFi*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Windows*

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

I'm running roon on a Windows 11 computer connected to a smart tv as a monitor and across the room I run roon on a remote tablete , and everything was working beautifully , now all of a sudden the tablete doesn't connect remotely anymore , it says it can't find the server , I have taken all the steps suggested , and it still doesn't find the server , I've been here dealing with this for 2 days now I hope you can help.

Describe your network setup

I run a WI-FI , windows 11 computer geekom gt1 mega , cone ted tô a smart tv as a monitor ,also connected to a eversolo dmp a6 streamer going into a DBX controller and from there going into 3 amps 2 bryston b4 runing mais and highs ,the other amo is a lab gruppen runing the base of the speakers.

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Hey @Antonio_Colombecky,

Welcome to the Roon community, we’re excited to have you here! Sorry to hear that it’s an issue that has prompted your recent post, though.

After reviewing your list of Roon devices linked to your admin, there’s a chance you might be running into an issue with your devices functioning across multiple local subnets, which would cause your tablet to have connectivity issues with your Windows 11 running Roon Server. Within Roon, all devices must be on the same local subnet and IP scheme in order to communicate. Here’s more information around subnets and how to ensure your devices are on the same subnet:

You can typically find your list of devices by accessing your router settings.

Feel free to share a screenshot of this if you have any questions around local subnets - we’d be happy to assist further.

Let me know if you’re able to get all your devices onto the same IP scheme and if you continue to have connection issues afterwards. Thank you! :pray:

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