Hi! What’s not quite right with Roon?
· None of the above quite fits
None of the above quite fits
· None of these quite match
Tell us what's going on
· Thanks for your attention to this matter. Please see the last paragraph first as the situation changes while answering the questions.
What I noticed first is that the running job indicator (i.e. the arch running along the edge of a circle in Roon) kept on running for days in a row. I rebooted the NUC on which Roon Rock is installed a few times, but the running job indicator returns back right after.
Clicking on the running job indicator gives a pop up window that indicates Rescanning files: 1/17 with a bar that is blue only at the beginning. There is a green tick mark left to "Adding music to library: Complete".
The amount of 17 does not make sense to me.
I have logged out of the services qobuz and Tidal one by one and reconnected. This did not make a difference.
Rock is connected to 2 folders on a NAS. One indicates Connected/Watching for new files in real time/316 tracks imported and the other indicates Connected/Watching for new files in real time/7754 tracks imported. Hence, I cannot make sense of the number of 17 files.
In the past period Roon has been working fine.
Not sure if it is related, but lately Roon will sometime not play further tracks after a some tracks of an album have been played or will not play Roon radio after finishing playing an album.
The first thought is to at least solve an anomaly that is visible and then search for other reasons if that does not solve the playback/radio problems.
Roon Rock / Roon OS 1.0 (build 259) installed on an Intel Nuc
Roon Server: Roon Server version 2.64 (build 1646 production)
Roon Remote: Roon version 2.64 (build 1646 production)
Playback via Primare SC15 MKII
Hang on: Roon Server and Roon Remote indicated there was while answering the questions for filing the ticket. After answering the questions but before submitting the ticket, I updated and: the running job indicator is gone!
Cannot confirm yet if now subsequent tracks are started again every time or that Roon Radio starts as that was intermittent.
Tell us about your home network
· Main router Fritz!Box 7590.
Fritz!Box 7590 - UTP - Netgear GC110 (nr 1) - glass fiber - Netgear GC110 (nr 2) - UTP - Bonn Silent Angel N8 - UTP - NUC with Rock and
7590 - UTP - Netgear GC110 (nr 1) - UTP - Fritz!Box 7530 - UTP - Primare SC15 MKII
FritzBox 7590 - UTP - Netgear GC110 (nr 1) - UTP - NAS (comprising the folders to which the Roon Server has access.
This situation has been like this for several years now and so far no problems until recently. No updates performed on Netgear or Silent Angel Bonn N8. Automatic updates on all Fritz!Box equipment on.