Rescanning files "neverending story"

[Luca_Gazzo]

Mac miniserver (late2012) - MacOS Mojave 10.14.4 Roon 1.6 Build 401
Naim Audio Uniti Nova etc…

Hi guys, I notice that the task of rescanning files never terminate! After four days I think rescan status bar doesn’t go on. What can I do? Have you any suggestion for me?

Thanks in advance, Luca

[noris]

Hi @Luca_Gazzo,

Can you please share a Screenshot of your Activity Spinner where it says how many files are still stuck on re-scanning? This should look something like this:

Thanks,
Noris

[Luca_Gazzo]

[noris]

Hi @Luca_Gazzo,

I have enabled diagnostics mode for your account and it looks like these are the offending tracks (from Qobuz):

04/11 23:59:42 Trace: [music/retagextract] extracting tags for LibraryTrack[8984882, David Linx - Heartland (feat. Palle Danielsson, Jon Christensen, Igor Semenoff, Cécile Broché, Dominica Eyckmans, Jean - Paul Dessy) - The Way Forward IsAvailable=True IsDeleted=False ] 202:0:59787242
04/11 23:59:42 Trace: [music/retagextract] extracting tags for LibraryTrack[8985138, David Linx - Heartland (feat. Palle Danielsson, Jon Christensen, Igor Semenoff, Cécile Broché, Dominica Eyckmans, Jean - Paul Dessy) - Here Be Changes Made IsAvailable=True IsDeleted=False ] 202:0:59787243
04/11 23:59:42 Trace: [music/retagextract] extracting tags for LibraryTrack[8985394, David Linx - Heartland (feat. Palle Danielsson, Jon Christensen, Igor Semenoff, Cécile Broché, Dominica Eyckmans, Jean - Paul Dessy) - Heartland IsAvailable=True IsDeleted=False ] 202:0:59787244
04/11 23:59:42 Trace: [music/retagextract] extracting tags for LibraryTrack[8985650, David Linx - Heartland (feat. Palle Danielsson, Jon Christensen, Igor Semenoff, Cécile Broché, Dominica Eyckmans, Jean - Paul Dessy) - Standing My Ground IsAvailable=True IsDeleted=False ] 202:0:59787245
04/11 23:59:42 Trace: [music/retagextract] extracting tags for LibraryTrack[8985906, David Linx - Heartland (feat. Palle Danielsson, Jon Christensen, Igor Semenoff, Cécile Broché, Dominica Eyckmans, Jean - Paul Dessy) - Solace IsAvailable=True IsDeleted=False ] 202:0:59787246
04/11 23:59:42 Trace: [music/retagextract] extracting tags for LibraryTrack[8986162, David Linx - Heartland (feat. Palle Danielsson, Jon Christensen, Igor Semenoff, Cécile Broché, Dominica Eyckmans, Jean - Paul Dessy) - Sleep IsAvailable=True IsDeleted=False ] 202:0:59787247
04/11 23:59:42 Trace: [music/retagextract] extracting tags for LibraryTrack[8986418, David Linx - Heartland (feat. Palle Danielsson, Jon Christensen, Igor Semenoff, Cécile Broché, Dominica Eyckmans, Jean - Paul Dessy) - Praise IsAvailable=True IsDeleted=False ] 202:0:59787248
04/11 23:59:42 Trace: [music/retagextract] extracting tags for LibraryTrack[8986674, David Linx - Heartland (feat. Palle Danielsson, Jon Christensen, Igor Semenoff, Cécile Broché, Dominica Eyckmans, Jean - Paul Dessy) - It Was Always You IsAvailable=True IsDeleted=False ] 202:0:59787249
04/11 23:59:42 Trace: [music/retagextract] extracting tags for LibraryTrack[8986930, David Linx - Heartland (feat. Palle Danielsson, Jon Christensen, Igor Semenoff, Cécile Broché, Dominica Eyckmans, Jean - Paul Dessy) - Fisalina IsAvailable=True IsDeleted=False ] 202:0:59787250
04/11 23:59:42 Trace: [music/retagextract] extracting tags for LibraryTrack[8987186, David Linx - Heartland (feat. Palle Danielsson, Jon Christensen, Igor Semenoff, Cécile Broché, Dominica Eyckmans, Jean - Paul Dessy) - Rest from the World IsAvailable=True IsDeleted=False ] 202:0:59787251
04/11 23:59:42 Trace: [music/retagextract] extracting tags for LibraryTrack[8987442, David Linx - Heartland (feat. Palle Danielsson, Jon Christensen, Igor Semenoff, Cécile Broché, Dominica Eyckmans, Jean - Paul Dessy) - Eavesdropping IsAvailable=True IsDeleted=False ] 202:0:59787252
04/11 23:59:42 Trace: [music/retagextract] extracting tags for LibraryTrack[8987698, David Linx - Heartland (feat. Palle Danielsson, Jon Christensen, Igor Semenoff, Cécile Broché, Dominica Eyckmans, Jean - Paul Dessy) - Ninna Nanna Pitzinnu IsAvailable=True IsDeleted=False ] 202:0:59787253

I would remove this album and reboot the Core to see if that resolves this issue.

Thanks,
Noris

[Luca_Gazzo]

Hi Noris,

thank you for helping me.
Your idea was correct, the issue was resolved correctly.

regards, Luca