[RESOLVED] Tidal Streaming in Roon - Very long delay between tracks

NUC 5i5RYK actual Core ROCK installed

Router HUAWEI optical Fibre on Ethernet WiFi disabled
TP Link Mesh System Deco M5 for WiFi

RoPieee XL with Audioquest Cobalt in USB Port
Sonos Connect with Shiit Modi 3 in Coax Port

Description of Issue

When listening a WAN Stream from Tidal , at the end of the track when Roon Radio try to Pick a similar music …
“sometimes” there’s a long silence of 1 or 2 minutes
ERROR message "the track is not currently available from Tidal"
ERROR "To Many Stopping Playback"
then the music magically starts again with a track different from the one picked by Roon Radio …
Also if I click to next track various times the stream disappears
1 or 2 minutes then it starts again

I don’t have these cuts with my local LAN library (Synology)
I don’t have this cut using Tidal application directly from my iMac

There’s no solution ?
I still have this problem of delay between tracks on Roon/Tidal
I’ve read similar complains from other users that had some replies , and I see no reel explanation
except log out and in Tidal in Roon with I have done
the problem still remain but not at every track changing
sometimes the transition is immediate
sometimes it takes long seconds before switching tracks
but a track is never stopped in the middle or while playing
Please Help !!

Today I have good news ,
Tidal is going flawlessly
no skipping tracks no delay between tracks
everything went magically normal
I cross finger it last
I have done nothing in particular in my config

Hi @NjB

I’m glad to hear that things are working for you now. You have our apologies for not getting back to you sooner here, our team’s queue is a bit longer than typical but we are working to get back to everyone ASAP.

Our fingers are crossed :crossed_fingers: that things continue to work for you, but if you see any issues return please don’t hesitate to reach out!

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