{"responseText":{"error":{"message":"We could not parse the JSON body of your request. (HINT: This likely means you aren't using your HTTP library correctly. The OpenAI API expects a JSON payload, but what was sent was not valid JSON. If you have trouble

Support
1

Affected Product

Roon

Description of Issue

Roon app can’t find Roon server, tells me to connect, then tells me to login, then tells me you are already signed in. logged out, tried again and same thing. Tried download/ reinstall - shows roon running on my Mac Studio, but same as above when it asked me to sign into Roon Server and loops… Right now I am dead in the water

Roon Core Platform

macOS

Roon Core Specifications

Mac Studio, M2

Connected Audio Devices

Model Name: Mac Studio
Model Identifier: Mac14,13
Model Number: Z17Z000MHLL/A
Chip: Apple M2 Max
Total Number of Cores: 12 (8 performance and 4 efficiency)
Memory: 64 GB

Home Network Details

Ethernet

3

Hi,

When you are signing in check to see if popup blockers are on and potentially blocking anything.

5

Hi @James_King,

Thank you for your patience. Were you able to resolve this login loop, or do you still require assistance?

6

Still having same problem… could a vyper vpn be a problem - not seeing any blockers problem but did see signin history in various cities. I use the app om my mac studio and, macbook pro m1 and apple phone…? - regards, Jim King

7

Yes, it could. Turn off all VPNs and try again.