ROCK Power failure - external hard drive

[Eric_Pell]

Roon Core Machine

ROCK
NUC 10 i5 8GB RAM

Networking Gear & Setup Details

FRITZ!Box 7490 Fibre to EtherRegen

Connected Audio Devices

External USB Hard drive

Number of Tracks in Library

40000

Description of Issue

After a power failure my external hard drive 2 TB is no longer recognized via ROCK.
Before the failure everything was wonderful. Hard Drive is ok - it is still powered and no data lost.

What’s wrong?

[Geoff_Coupe]

Please don’t double post - it won’t get your issue addressed/solved any quicker.

I saw that you had a screenshot in your now-deleted double post - it would be useful to include it here in your support request thread. Thank you.

[BlackJack]

Is the drive probably NTFS formatted?

NTFS USB drive not seen

NTFS? see above for why you will want to unplug it from ROCK, plug it back into Windows, chkdsk /f it, and then eject properly and plug it back into ROCK.

[Carl]

@Geoff_Coupe

I saw that you had a screenshot in your now-deleted double post - it would be useful to include it here in your support request thread. Thank you.

So it’s all together, I’ve moved the image and the extra details over to the OP’s first post in this topic.

[Suedkiez (Just a fellow user like you)]

If the drive is NTFS as @BlackJack suspected, here is a bit more info and detailed solution:

Nucleus will not recognize USB external hard drive

Formatted for Windows means NTFS, Microsoft’s file system for Windows, if you didn’t reformat it with a different file system. Your issue sounds like it might be caused by the better/safer but therefore stricter NTFS support that was added in RoonOS build 254 in November. There were quite many of these issues because it was discovered that quite many people had been using NTFS external disks that were not in the best state, which had previously gone unnoticed. The disk may have been previousl…

[Eric_Pell]

Thankx for the good tip! Everything is top now! Very useful. Best regards Eric