ROCK Roon OS Data Directory unreachable - unable to open \\ROCK\ share

Core Machine (Operating system/System info/Roon build number)
1.7 Build 667

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Network is on /24 and IP of - connected over ethernet.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

NAD T758 v3 - Ethernet

Description Of Issue

When trying to access exposed ROCK share, to upload codecs, I get an error each time, and I am unable to access that share.
Cant connect to Network share Error 0x80004005.

I have tried using the IP address and ROCK name under Windows 10 Pro - latest updated version.
Ive followed this guide to add codecs - no luck as I cant access the \ROCK\ share.

I have enabled guest SMB 1 access too.

Please help.

Hi @Jacek_Glebocki,

Are you able to access other network shares okay?

The error you received seems to be a pretty common one for Windows when trying to access network shares. I found some information about this, along with some suggested troubleshooting steps, in this article.

Thank you @dylan, Yes, i can access all other shares on the network.
I am not sure what do I need the ffmpeg codecs for? Maybe I dont :slight_smile:

Hi @Jacek_Glebocki,

The ffmpeg codecs are needed for playback of MP3 and AAC content in Roon, the following guide provide more information:

Have you been able to use any of the troubleshooting steps in the article Dylan linked?

I would also check to make sure your Windows is on Private network, not Public:

And you can also try connecting to the ROCK via hostname, by typing in \\ROCK\ on a Windows Explorer address bar area.

Thank you @noris, I had to use my linux based NAS box, to connect to \ROCK share and access the exports - it just did nt work from 2 different Windows 10 systems - I already tried these troubleshooting guides and they didnt work for me.

I suppose best would be to simply update the ROCK smb share to version 2+ or ideally 3.x. in the future release.


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