ROCK Stuck in an update loop (build 571)

ROCK 1.7 (build 571) is stuck in an update loop. Download, installing, click to relaunch… Ad infinitum.

@support ?

Hi,

Your topic has been moved to the support section of the forum.

In order for Roon’s @support team to better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they can have a clear understanding of how your devices are communicating.

Hello @Wakajazz, thanks for your report! Have you rebooted from the Web Admin Interface to see if that helps?

1 Like

@Wakajazz Just helped someone with exactly this problem, reboot from the web admin did not work, power off the NUC at the plug, wait 10 seconds and power up, it should update to the latest Rock version and you will be out of the update loop.

3 Likes

Thank you @Ratbert, exact same issue for me. Reboot using the web interface did not work either.