Roon 1.6 crashes when clicked on product id in Credits of an album [Ticket in]

Vikram_Sharda · January 25, 2019, 2:25am

Roon crashes when I click on the product id in Credits of an album. Have tried this with several albums in my library.

frankg · January 25, 2019, 2:30am

Bam! Confirmed, it sure does.

mike · January 25, 2019, 2:36am

Thanks guys, we’ll try to reproduce the problem and get this fixed.

ivan · January 25, 2019, 9:24am

Hi, @Vikram_Sharda, @frankg, thanks for your report, I was able to reproduce this. I put a ticket in for our developers.

Thanks!

–
Ivan

Chrislayeruk · January 25, 2019, 7:49pm

Just clicked on the product number in credits on my iPad Pro and it crashes the app.

Why would you do that? You ask. Rioja I reply

Katun · January 25, 2019, 8:09pm

And Label too Please to fix it.

Philipp_Schaefer · January 26, 2019, 10:17pm

Hi. I can repeatedly crash the iOS app on my iPhone X (Software all latest versions, Roon 1.6, build 390): go to album (see screenshot) and tap on the Product code (under Label).
Shouldn’t happen…
Thanks for taking care!

ged_hickman1 · January 26, 2019, 10:18pm

Already reported and bug raised.

Philipp_Schaefer · January 26, 2019, 10:21pm

Thank you.
Two questions:
/ Was this a proper way to report a bug?
/ Should I solve it now, or when the bug is fixed, or will you close this thread, or merge it?

ged_hickman1 · January 26, 2019, 11:03pm

I’m just a user but yes this is the proper place and you don’t have to do anything further!
Just as a quick tip, have a quick search of the forum before posting to see if it is a duplicate. Saves you time

mike · January 26, 2019, 11:12pm

Yes, absolutely. Thank you!

Merged these posts over here, so everything is in one place

Thomas_Serra · February 15, 2019, 12:48pm

Hello,

When clicking on the product number Roon Control App crashes.
I use Windows 10 Pro with all updates.
First little glitch so far. Nothing problematic. Just wanted to report it.

PNG

Dick_Vliek · February 15, 2019, 1:04pm

Confirmed. Windows 10

wkimbel87 · February 15, 2019, 2:01pm

Huh. MacOS Mojave also, both stored and Tidal/Qobuz albums.

Tim_Chapman · February 15, 2019, 3:20pm

Confirmed IOS 11.4.1

John_V · February 15, 2019, 3:26pm

Ditto 11.4.1

Martin_Webster · February 15, 2019, 4:33pm

Crashing on catalogue number too.

mike · February 15, 2019, 7:29pm

This is fixed for our next release guys – thanks all!

Can you guys confirm exactly where you’re clicking and on what album? I want to make sure we catch all these cases:

Martin_Webster · February 15, 2019, 9:53pm

Tears for Fears, Songs From the Big Chair. [https://musicbrainz.org/release/21f19b06-81f1-347a-add5-5d0c77696597]

Clicking on links for Country and Catalog. Label okay.

Edit: Checked a few other albums (local library) on iPad with similar result.

Thomas_Serra · February 15, 2019, 10:06pm

@mike

What I exactly do is : I simply click on the product number. No more, no less. It automatically crashes the Control App