Roon 1.8 not allowing access through McAfee firewall

Support
1

Core Machine (Operating system/System info/Roon build number)

Windows OS desktop PC

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

hardwired ethernet into PC. remote access on iphone through wifi

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

S1 Digital server controlled by Elan G system

Description Of Issue

Old version of Roon has been working fine for past 2 years. Update to 1.8 created a failure (blocked by McAfee Firewall) preventing remote access with iPhone. Access permission has been set up in McAfee firewall for both RAATserver and Roon. The remote access will work if I turn the Firewall OFF.

2

#support - please let us know what protocols (TCP, UDP etc.) Roon uses and through which ports it communicates.

3

how/where do I find that information?

4

Hi @stephen_weiner

Application-level exceptions will need to be set up in McAfee. Can you confirm that there are exceptions in place for Roon/RoonServer and RAATServer? Can you share a screenshot of the exceptions?

5

This question was to Roon Support

6

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.