Roon 1.8 not searching qobuz

[gary_thompson]

Roon Core Machine

mac mini mi 2011 high sierra

Networking Gear & Setup Details

Connected Audio Devices

ethernet bt hub

Number of Tracks in Library

1991

Description of Issue

suddenly i am finding that roon is not showing tracks from qobuz, it searches locally but for example placebo shows nothin

[mjw (Here I am with a brain the size of a planet and they ask me to pick up a piece of paper. Call that job satisfaction? I don't.)]

@gary_thompson, it’d be really helpful if you provided more information about your setup in the template provided—you may edit the original post.

Moreover, please confirm what version of Roon you’re running. I note that you’re using macOS 10.13, yet this isn’t supported on the latest version of Roon, which needs 10.15 (Catalina)

[Suedkiez (Just a fellow user like you)]

@mjw

I note that you’re using macOS 10.13, yet this isn’t supported on the latest version of Roon, which needs 10.15 (Catalina)

The topic title says Roon 1.8

[mjw (Here I am with a brain the size of a planet and they ask me to pick up a piece of paper. Call that job satisfaction? I don't.)]

So it does! It’s been a long day.

@gary_thompson, does your core have an active Internet connection? Is Roon signed in to Qobuz?

[Suedkiez (Just a fellow user like you)]

Easy to miss. The precise version would still be good to know, is it 1.8 Legacy and which build? (The latest update for 1.8 Legacy had some updates for fixing issues with fetching content from Qobuz)

[gary_thompson]

yes to both

[gary_thompson]

1151 on client and server

[Suedkiez (Just a fellow user like you)]

That’s ruled out then