After updating roon on my TVS-882-i5-16G NAS I am unable to reach roon!
Updating the roon remote on my Ipad (the symbol turns white)
typing the I P Adress to reach my NAS and so roon
I updatet to the last firmware of Qnap
I updatet the roon server in Qnap (after that it is showing roon 1.8)
I changed the language to englisch
I inspectet in my rooter that the IPadress is in and ok.
I can reach my NAS without any problems
Nothing helps. . As an old man and unfit in computer I hope someone will have another idear to fix the problem.At least I hope that Roon will give a rollback.
The Problem starts again , After rebooting Roon from the new App (white colored) next day. To start roon again from the old remote app is not possible, because the App was updated by itself. Where can I get a stabile old black App?
Hallo Dylan, thanks for your answer!
I will get this screen on all roon remote possibilities, when I tried to start Roon. In the meanwhile i got for lent a mini computer wih a roon rock kit from a friend. With ths computer was no problem to start roon immediatly. So I think, there is no problem with my network to run Roon.
Good morning Dylan, I found on my cellphone (Android) a update for the roon remote (black color again. I had hope, that it will work on my NAS. But it did not. The difference by this update was, that before I was told in the update process, that also there is an update for my Roon in the NAS and this process was starting with the remote update
Hi Dylan, it is now moire than 2 weeks, that your company kicks me out by the new update. In the pandemic for me and my wife it is a necessary point to hear music, what since this time ik not possible for us. You did not answer since more than a week and we are hanging to wait. I want to speerk with your general manager what the roon company wants to do to with there klients they bharm that way.
Hallo Black Jack, your tip to conntact Crieke was a 100 % goal. He is a super competent and very friendly guy, who spend hours to fix my, through the update totaly destroyed QNAP server sytem. So now everythingh is OK. Many thanks to you!!