Roon 2.0 Broke Everything - No Audio Devices and No Playlists

I updated to Roon 2.0 and now it doesn’t work at all. There are no audio devices at all and no playlists either. I’ve rebooted, reinstalled, etc. Nothing.

I was planning a nice day today listening to music. Now I have to deal with this BS. I am VERY upset right now.

And, yes, I know I didn’t leave any tech details. After a catastrophic failure like this I’m not exactly in the mood to catalog all the technical aspects of my computer in a big, long report. And it shouldn’t matter, anyway. An update like this should just work, regardless of my specs.

Have you tried shutting down your core, rebooting your router, and then rebooting your network audio devices if applicable?

I rebooted everything: my two PCs, my tab, my phone, the router, and the core (I don’t have any network audio devices). Roon just loads up and proudly declares that there are no audio devices available.

When you’re ready, please do provide details of your setup, so you can receive assistance. Thanks.

@Shane_Morales, we’re taking a look into this now.

My Core:

Summary

		Operating System
			Windows 11 Pro 64-bit
		CPU
			AMD Ryzen 5 Mobile 3550H	49 °C
			Picasso 12nm Technology
		RAM
			16.0GB Dual-Channel DDR4 @ 1200MHz (18-18-18-39)
		Motherboard
			BESSTAR TECH LIMITED UM350 (FP5)	42 °C
		Graphics
			marantz-AVR (3840x2160@60Hz)
			2048MB ATI AMD Radeon Vega 8 Graphics (ATI)
		Storage
			476GB INTEL SSDPEKNU512GZ (Unknown (SSD))
			3725GB Western Digital WD My Passport 260D USB Device (USB (SATA) (SSD))	34 °C
		Optical Drives
			No optical disk drives detected
		Audio
			SMSL USB DAC
Operating System
	Windows 11 Pro 64-bit
	Computer type: Desktop
	Installation Date: 3/27/2022 6:03:42 PM
	Serial Number: K96PV-8FKVG-D3G3D-RPKM2-D69TP
		Windows Security Center
			User Account Control (UAC)	Enabled
			Notify level	2 - Default
		Windows Update
			AutoUpdate	Not configured
		Windows Defender
			Windows Defender	Enabled
		Firewall
			Firewall	Enabled
			Display Name	Bitdefender Firewall
		Antivirus
				Bitdefender Antivirus
					Antivirus	Enabled
					Virus Signature Database	Up to date
				Windows Defender
					Antivirus	Disabled
					Virus Signature Database	Up to date
		.NET Frameworks installed
			v4.8 Full
			v4.8 Client
			v3.5 SP1
			v3.0 SP2
			v2.0 SP2
		Internet Explorer
			Version	11.1.22000.0
		PowerShell
			Version	5.1.22000.1
		Java
				Java Runtime Environment
					Path	C:\Program Files\Java\jre1.8.0_341\bin\java.exe
					Version	8.0
					Update	341
					Build	10
		Environment Variables
			USERPROFILE	C:\Users\shane
			SystemRoot	C:\WINDOWS
				User Variables
					OneDrive	C:\Users\shane\OneDrive
					Path	C:\Users\shane\AppData\Local\Microsoft\WindowsApps
					TEMP	C:\Users\shane\AppData\Local\Temp
					TMP	C:\Users\shane\AppData\Local\Temp
				Machine Variables
					ComSpec	C:\WINDOWS\system32\cmd.exe
					DriverData	C:\Windows\System32\Drivers\DriverData
					NUMBER_OF_PROCESSORS	8
					OS	Windows_NT
					Path	C:\Program Files (x86)\Common Files\Oracle\Java\javapath
					C:\WINDOWS\system32
					C:\WINDOWS
					C:\WINDOWS\System32\Wbem
					C:\WINDOWS\System32\WindowsPowerShell\v1.0\
					C:\WINDOWS\System32\OpenSSH\
					C:\Program Files\dotnet\
					C:\Program Files\PowerShell\7\
					PATHEXT	.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
					POWERSHELL_DISTRIBUTION_CHANNEL	MSI:Windows 10 Pro
					PROCESSOR_ARCHITECTURE	AMD64
					PROCESSOR_IDENTIFIER	AMD64 Family 23 Model 24 Stepping 1, AuthenticAMD
					PROCESSOR_LEVEL	23
					PROCESSOR_REVISION	1801
					PSModulePath	%ProgramFiles%\WindowsPowerShell\Modules
					C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules
					TEMP	C:\WINDOWS\TEMP
					TMP	C:\WINDOWS\TEMP
					USERNAME	SYSTEM
					windir	C:\WINDOWS
		Power Profile
			Active power scheme	AMD Ryzen Balanced
			Hibernation	Enabled
			Turn Off Monitor after: (On AC Power)	Never
			Turn Off Hard Disk after: (On AC Power)	20 min
			Suspend after: (On AC Power)	Never
			Screen saver	Enabled
		Uptime
				Current Session
					Current Time	9/20/2022 12:49:11 PM
					Current Uptime	3,537 sec (0 d, 00 h, 58 m, 57 s)
					Last Boot Time	9/20/2022 11:50:14 AM
		Services
			Running	Agent Activation Runtime_a708c
			Running	AMD Crash Defender Service
			Running	AMD External Events Utility
			Running	Application Information
			Running	AppX Deployment Service (AppXSVC)
			Running	AVCTP service
			Running	Background Intelligent Transfer Service
			Running	Background Tasks Infrastructure Service
			Running	Base Filtering Engine
			Running	Bitdefender Agent RedLine Service
			Running	Bitdefender Auxiliary Service
			Running	Bitdefender Desktop Update Service
			Running	Bitdefender Protected Service
			Running	Bitdefender RedLine Service
			Running	Bitdefender Virus Shield
			Running	Bonjour Service
			Running	Capability Access Manager Service
			Running	CCleaner Performance Optimizer Service
			Running	CdRom Device Arbiter service
			Running	Clipboard User Service_a708c
			Running	CNG Key Isolation
			Running	COM+ Event System
			Running	Connected Devices Platform Service
			Running	Connected Devices Platform User Service_a708c
			Running	Connected User Experiences and Telemetry
			Running	Contact Data_a708c
			Running	CoreMessaging
			Running	Credential Manager
			Running	Cryptographic Services
			Running	Data Usage
			Running	DCOM Server Process Launcher
			Running	Delivery Optimization
			Running	Device Association Service
			Running	DevQuery Background Discovery Broker
			Running	DHCP Client
			Running	Diagnostic Policy Service
			Running	Diagnostic Service Host
			Running	Diagnostic System Host
			Running	Display Policy Service
			Running	Distributed Link Tracking Client
			Running	DNS Client
			Running	Everything
			Running	Foxit PDF Reader Update Service
			Running	Human Interface Device Service
			Running	IKE and AuthIP IPsec Keying Modules
			Running	IP Helper
			Running	IPsec Policy Agent
			Running	Local Session Manager
			Running	Microsoft Account Sign-in Assistant
			Running	Microsoft Passport
			Running	Microsoft Passport Container
			Running	Microsoft Store Install Service
			Running	Network Connection Broker
			Running	Network List Service
			Running	Network Store Interface Service
			Running	NPSMSvc_a708c
			Running	Peer Name Resolution Protocol
			Running	Peer Networking Identity Manager
			Running	Plug and Play
			Running	Power
			Running	Print Spooler
			Running	ProductAgentService
			Running	Program Compatibility Assistant Service
			Running	Radio Management Service
			Running	Remote Access Connection Manager
			Running	Remote Procedure Call (RPC)
			Running	Remote Utilities - Host
			Running	RPC Endpoint Mapper
			Running	RTUsbSwSrvc
			Running	RunSwUSB
			Running	Secondary Logon
			Running	Secure Socket Tunneling Protocol Service
			Running	Security Accounts Manager
			Running	Security Center
			Running	Server
			Running	Shell Hardware Detection
			Running	SSDP Discovery
			Running	State Repository Service
			Running	Storage Service
			Running	Sync Host_a708c
			Running	SysMain
			Running	System Event Notification Service
			Running	System Events Broker
			Running	System Guard Runtime Monitor Broker
			Running	Task Scheduler
			Running	TCP/IP NetBIOS Helper
			Running	TeraCopy Service
			Running	Themes
			Running	Time Broker
			Running	Touch Keyboard and Handwriting Panel Service
			Running	Udk User Service_a708c
			Running	Update Orchestrator Service
			Running	UPnP Device Host
			Running	User Data Access_a708c
			Running	User Data Storage_a708c
			Running	User Manager
			Running	User Profile Service
			Running	Web Account Manager
			Running	Windows Audio
			Running	Windows Audio Endpoint Builder
			Running	Windows Connect Now - Config Registrar
			Running	Windows Connection Manager
			Running	Windows Defender Firewall
			Running	Windows Error Reporting Service
			Running	Windows Event Log
			Running	Windows Font Cache Service
			Running	Windows Image Acquisition (WIA)
			Running	Windows License Manager Service
			Running	Windows Management Instrumentation
			Running	Windows Presentation Foundation Font Cache 3.0.0.0
			Running	Windows Push Notifications System Service
			Running	Windows Push Notifications User Service_a708c
			Running	Windows Search
			Running	Windows Security Service
			Running	Windows Time
			Running	Windows Update
			Running	WinHTTP Web Proxy Auto-Discovery Service
			Running	Winstep Xtreme Service
			Running	WLAN AutoConfig
			Running	WMI Performance Adapter
			Running	Workstation
			Running	Xbox Live Auth Manager
			Stopped	ActiveX Installer (AxInstSV)
			Stopped	AllJoyn Router Service
			Stopped	App Readiness
			Stopped	Application Identity
			Stopped	Application Layer Gateway Service
			Stopped	Application Management
			Stopped	AssetUPnP
			Stopped	AssignedAccessManager Service
			Stopped	Auto Time Zone Updater
			Stopped	BitLocker Drive Encryption Service
			Stopped	Block Level Backup Engine Service
			Stopped	Bluetooth Audio Gateway Service
			Stopped	Bluetooth Support Service
			Stopped	Bluetooth User Support Service_a708c
			Stopped	BranchCache
			Stopped	CaptureService_a708c
			Stopped	Cellular Time
			Stopped	Certificate Propagation
			Stopped	Client License Service (ClipSVC)
			Stopped	COM+ System Application
			Stopped	ConsentUX User Service_a708c
			Stopped	CredentialEnrollmentManagerUserSvc_a708c
			Stopped	Data Sharing Service
			Stopped	dcsvc
			Stopped	Device Install Service
			Stopped	Device Management Enrollment Service
			Stopped	Device Management Wireless Application Protocol (WAP) Push message Routing Service
			Stopped	Device Setup Manager
			Stopped	DeviceAssociationBroker_a708c
			Stopped	DevicePicker_a708c
			Stopped	DevicesFlow_a708c
			Stopped	Diagnostic Execution Service
			Stopped	DialogBlockingService
			Stopped	Display Enhancement Service
			Stopped	Distributed Transaction Coordinator
			Stopped	Downloaded Maps Manager
			Stopped	Embedded Mode
			Stopped	Encrypting File System (EFS)
			Stopped	Enterprise App Management Service
			Stopped	ExpressVPN App Service
			Stopped	ExpressVPN System Service
			Stopped	ExpressVPN VPN Service
			Stopped	Extensible Authentication Protocol
			Stopped	Fax
			Stopped	File History Service
			Stopped	Function Discovery Provider Host
			Stopped	Function Discovery Resource Publication
			Stopped	GameDVR and Broadcast User Service_a708c
			Stopped	Geolocation Service
			Stopped	Google Chrome Elevation Service (GoogleChromeElevationService)
			Stopped	Google Update Service (gupdate)
			Stopped	Google Update Service (gupdatem)
			Stopped	GraphicsPerfSvc
			Stopped	Group Policy Client
			Stopped	HV Host Service
			Stopped	Hyper-V Data Exchange Service
			Stopped	Hyper-V Guest Service Interface
			Stopped	Hyper-V Guest Shutdown Service
			Stopped	Hyper-V Heartbeat Service
			Stopped	Hyper-V PowerShell Direct Service
			Stopped	Hyper-V Remote Desktop Virtualization Service
			Stopped	Hyper-V Time Synchronization Service
			Stopped	Hyper-V Volume Shadow Copy Requestor
			Stopped	Internet Connection Sharing (ICS)
			Stopped	IP Translation Configuration Service
			Stopped	KtmRm for Distributed Transaction Coordinator
			Stopped	Language Experience Service
			Stopped	Link-Layer Topology Discovery Mapper
			Stopped	Local Profile Assistant Service
			Stopped	McpManagementService
			Stopped	MessagingService_a708c
			Stopped	Microsoft Diagnostics Hub Standard Collector Service
			Stopped	Microsoft App-V Client
			Stopped	Microsoft Cloud Identity Service
			Stopped	Microsoft Defender Antivirus Network Inspection Service
			Stopped	Microsoft Defender Antivirus Service
			Stopped	Microsoft Edge Elevation Service (MicrosoftEdgeElevationService)
			Stopped	Microsoft Edge Update Service (edgeupdate)
			Stopped	Microsoft Edge Update Service (edgeupdatem)
			Stopped	Microsoft iSCSI Initiator Service
			Stopped	Microsoft Keyboard Filter
			Stopped	Microsoft Software Shadow Copy Provider
			Stopped	Microsoft Storage Spaces SMP
			Stopped	Microsoft Update Health Service
			Stopped	Microsoft Windows SMS Router Service.
			Stopped	Natural Authentication
			Stopped	Net.Tcp Port Sharing Service
			Stopped	Netlogon
			Stopped	Network Connected Devices Auto-Setup
			Stopped	Network Connections
			Stopped	Network Connectivity Assistant
			Stopped	Network Location Awareness
			Start pending	Network Setup Service
			Stopped	Offline Files
			Stopped	OpenSSH Authentication Agent
			Stopped	Optimize drives
			Stopped	P9RdrService_a708c
			Stopped	Parental Controls
			Stopped	Payments and NFC/SE Manager
			Stopped	Peer Networking Grouping
			Stopped	PenService_a708c
			Stopped	Performance Counter DLL Host
			Stopped	Performance Logs & Alerts
			Stopped	Phone Service
			Stopped	PNRP Machine Name Publication Service
			Stopped	Portable Device Enumerator Service
			Stopped	Printer Extensions and Notifications
			Stopped	PrintWorkflow_a708c
			Stopped	Problem Reports Control Panel Support
			Stopped	Quality Windows Audio Video Experience
			Stopped	Recommended Troubleshooting Service
			Stopped	Remote Access Auto Connection Manager
			Stopped	Remote Desktop Configuration
			Stopped	Remote Desktop Services
			Stopped	Remote Desktop Services UserMode Port Redirector
			Stopped	Remote Procedure Call (RPC) Locator
			Stopped	Remote Registry
			Stopped	Retail Demo Service
			Stopped	Routing and Remote Access
			Stopped	Sensor Data Service
			Stopped	Sensor Monitoring Service
			Stopped	Sensor Service
			Stopped	Shared PC Account Manager
			Stopped	Smart Card
			Stopped	Smart Card Device Enumeration Service
			Stopped	Smart Card Removal Policy
			Stopped	SNMP Trap
			Stopped	Software Protection
			Stopped	Spatial Data Service
			Stopped	Spot Verifier
			Stopped	Steam Client Service
			Stopped	Still Image Acquisition Events
			Stopped	Storage Tiers Management
			Stopped	Telephony
			Stopped	User Experience Virtualization Service
			Stopped	Virtual Disk
			Stopped	Volume Shadow Copy
			Stopped	Volumetric Audio Compositor Service
			Stopped	WalletService
			Stopped	Warp JIT Service
			Stopped	WebClient
			Stopped	Wi-Fi Direct Services Connection Manager Service
			Stopped	Windows Backup
			Stopped	Windows Biometric Service
			Stopped	Windows Camera Frame Server
			Stopped	Windows Camera Frame Server Monitor
			Stopped	Windows Defender Advanced Threat Protection Service
			Stopped	Windows Encryption Provider Host Service
			Stopped	Windows Event Collector
			Stopped	Windows Insider Service
			Stopped	Windows Installer
			Stopped	Windows Management Service
			Stopped	Windows Media Player Network Sharing Service
			Stopped	Windows Mixed Reality OpenXR Service
			Stopped	Windows Mobile Hotspot Service
			Stopped	Windows Modules Installer
			Stopped	Windows Perception Service
			Stopped	Windows Perception Simulation Service
			Stopped	Windows PushToInstall Service
			Stopped	Windows Remote Management (WS-Management)
			Stopped	Windows Update Medic Service
			Stopped	Wired AutoConfig
			Stopped	Work Folders
			Stopped	WWAN AutoConfig
			Stopped	Xbox Accessory Management Service
			Stopped	Xbox Live Game Save
			Stopped	Xbox Live Networking Service

Good enough?

My PC:

Summary
		Operating System
			Windows 11 Home 64-bit
		CPU
			Intel Core i9 10920X @ 3.50GHz	34 °C
			Cascade Lake-X 14nm Technology
		RAM
			32.0GB DDR4 @ 1600MHz (18-22-22-42)
		Motherboard
			Micro-Star International Co. Ltd. X299 PRO (MS-7B94) (CPU0)	40 °C
		Graphics
			LG HDR 4K (3840x2160@60Hz)
			4095MB NVIDIA GeForce RTX 3050 (ASUStek Computer Inc)	47 °C
		Storage
			931GB Samsung SSD 980 PRO 1TB (Unknown (SSD))
			931GB KINGSTON SNVS1000G (SATA-2 (SSD))
			7452GB Western Digital WDC WD8003FFBX-68B9AN0 (SATA )	45 °C
			7452GB Western Digital WDC WD8003FFBX-68B9AN0 (SATA )	46 °C
			14902GB Seagate ST16000NM001G-2KK103 (SATA )	40 °C
		Optical Drives
			HL-DT-ST BD-RE WH16NS60 USB Device
		Audio
			TOPPING USB DAC
Operating System
	Windows 11 Home 64-bit
	Computer type: Desktop
	Installation Date: 8/3/2022 1:28:30 PM
	Serial Number: T49TD-6VFBW-VV7HY-B2PXY-MY47H
		Windows Security Center
			User Account Control (UAC)	Enabled
			Notify level	2 - Default
		Windows Update
			AutoUpdate	Not configured
		Windows Defender
			Windows Defender	Disabled
		Firewall
			Firewall	Enabled
			Display Name	Bitdefender Firewall
		Antivirus
				Bitdefender Antivirus
					Antivirus	Enabled
					Virus Signature Database	Up to date
				Windows Defender
					Antivirus	Disabled
					Virus Signature Database	Up to date
		.NET Frameworks installed
			v4.8 Full
			v4.8 Client
			v3.5 SP1
			v3.0 SP2
			v2.0 SP2
		Internet Explorer
			Version	11.1.22000.0
		PowerShell
			Version	5.1.22000.1
		Java
				Java Runtime Environment
					Path	C:\Program Files\Java\jre1.8.0_341\bin\java.exe
					Version	8.0
					Update	341
					Build	10
		Environment Variables
			USERPROFILE	C:\Users\Admin
			SystemRoot	C:\Windows
				User Variables
					OneDrive	E:\OneDrive
					OneDriveConsumer	E:\OneDrive
					Path	C:\Users\Admin\AppData\Local\Microsoft\WindowsApps
					C:\Program Files\Imaginando\DLYM
					TEMP	C:\Users\Admin\AppData\Local\Temp
					TMP	C:\Users\Admin\AppData\Local\Temp
				Machine Variables
					ComSpec	C:\Windows\system32\cmd.exe
					DriverData	C:\Windows\System32\Drivers\DriverData
					NUMBER_OF_PROCESSORS	24
					OS	Windows_NT
					Path	C:\Program Files (x86)\Common Files\Oracle\Java\javapath
					C:\Windows\system32
					C:\Windows
					C:\Windows\System32\Wbem
					C:\Windows\System32\WindowsPowerShell\v1.0\
					C:\Windows\System32\OpenSSH\
					C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common
					C:\Program Files\NVIDIA Corporation\NVIDIA NvDLISR
					C:\Program Files\PowerShell\7\
					C:\Program Files\dotnet\
					PATHEXT	.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
					POWERSHELL_DISTRIBUTION_CHANNEL	MSI:Windows 10 Home
					PROCESSOR_ARCHITECTURE	AMD64
					PROCESSOR_IDENTIFIER	Intel64 Family 6 Model 85 Stepping 7, GenuineIntel
					PROCESSOR_LEVEL	6
					PROCESSOR_REVISION	5507
					ProgramData	C:\ProgramData
					PSModulePath	%ProgramFiles%\WindowsPowerShell\Modules
					C:\Windows\system32\WindowsPowerShell\v1.0\Modules
					C:\Program Files\Intel\Wired Networking\
					TEMP	C:\Windows\TEMP
					TMP	C:\Windows\TEMP
					USERNAME	SYSTEM
					windir	C:\Windows
		Power Profile
			Active power scheme	High performance
			Hibernation	Enabled
			Turn Off Monitor after: (On AC Power)	Never
			Turn Off Hard Disk after: (On AC Power)	20 min
			Suspend after: (On AC Power)	Never
			Screen saver	Disabled
		Uptime
				Current Session
					Current Time	9/20/2022 12:56:22 PM
					Current Uptime	598,790 sec (6 d, 22 h, 19 m, 50 s)
					Last Boot Time	9/13/2022 2:36:32 PM
		Services
			Running	Adguard Service
			Running	Adobe Genuine Monitor Service
			Running	Adobe Genuine Software Integrity Service
			Running	AdobeUpdateService
			Running	Application Information
			Running	AVCTP service
			Running	Background Intelligent Transfer Service
			Running	Background Tasks Infrastructure Service
			Running	Base Filtering Engine
			Running	Bitdefender Agent RedLine Service
			Running	Bitdefender Auxiliary Service
			Running	Bitdefender Desktop Update Service
			Running	Bitdefender Product Agent Service
			Running	Bitdefender Protected Service
			Running	Bitdefender RedLine Service
			Running	Bitdefender Virus Shield
			Running	Bonjour Service
			Running	Capability Access Manager Service
			Running	CaptureService_cfd5e
			Running	CdRom Device Arbiter service
			Running	Clipboard User Service_cfd5e
			Running	CNG Key Isolation
			Running	COM+ Event System
			Running	COM+ System Application
			Running	Computer Browser
			Running	Connected Devices Platform Service
			Running	Connected Devices Platform User Service_cfd5e
			Running	Connected User Experiences and Telemetry
			Running	CoreMessaging
			Running	Credential Manager
			Running	Cryptographic Services
			Running	Data Sharing Service
			Running	Data Usage
			Running	DCOM Server Process Launcher
			Running	Device Association Service
			Running	DHCP Client
			Running	Diagnostic Policy Service
			Running	Display Enhancement Service
			Running	Display Policy Service
			Running	Distributed Link Tracking Client
			Running	Distributed Transaction Coordinator
			Running	DNS Client
			Running	EaseUS Agent Service
			Running	Epson Scanner Service
			Running	Everything
			Running	ExpressVPN App Service
			Running	ExpressVPN System Service
			Running	ExpressVPN VPN Service
			Running	Geolocation Service
			Running	High-Logic Font Management Service
			Running	Human Interface Device Service
			Running	IDriveService
			Running	IKE and AuthIP IPsec Keying Modules
			Running	Intel Dynamic Application Loader Host Interface Service
			Running	Intel Management and Security Application Local Management Service
			Running	Intel Management Engine WMI Provider Registration
			Running	Intel PROSet Monitoring Service
			Running	Intel Storage Middleware Service
			Running	IP Helper
			Running	IPsec Policy Agent
			Running	Local Session Manager
			Running	Microsoft Office Click-to-Run Service
			Running	Microsoft Passport
			Running	Microsoft Passport Container
			Running	Microsoft Store Install Service
			Running	MSI Center Service
			Running	MSI Voice Control Service
			Running	MSI_Case_Service
			Running	Network Connection Broker
			Running	Network List Service
			Running	Network Store Interface Service
			Running	NPSMSvc_cfd5e
			Running	NVIDIA Display Container LS
			Running	NVIDIA LocalSystem Container
			Running	PACE License Services
			Running	Peer Name Resolution Protocol
			Running	Peer Networking Identity Manager
			Running	Plug and Play
			Running	Power
			Running	Print Spooler
			Running	Program Compatibility Assistant Service
			Running	Radio Management Service
			Running	Realtek Audio Universal Service
			Running	Remote Access Connection Manager
			Running	Remote Procedure Call (RPC)
			Running	RPC Endpoint Mapper
			Running	RTUsbSwSrvc
			Running	RunSwUSB
			Running	Secondary Logon
			Running	Secure Socket Tunneling Protocol Service
			Running	Security Accounts Manager
			Running	Security Center
			Running	Server
			Running	Shell Hardware Detection
			Running	SSDP Discovery
			Running	State Repository Service
			Running	Steam Client Service
			Running	Storage Service
			Running	Sync Host_cfd5e
			Running	SysMain
			Running	System Event Notification Service
			Running	System Events Broker
			Running	System Guard Runtime Monitor Broker
			Running	Task Scheduler
			Running	TCP/IP NetBIOS Helper
			Running	TeraCopy Service
			Running	Themes
			Running	Time Broker
			Running	Touch Keyboard and Handwriting Panel Service
			Running	Udk User Service_cfd5e
			Running	Update Orchestrator Service
			Running	UPnP Device Host
			Running	User Manager
			Running	User Profile Service
			Running	Virtual Disk
			Running	Web Account Manager
			Running	Windows Audio
			Running	Windows Audio Endpoint Builder
			Running	Windows Connect Now - Config Registrar
			Running	Windows Connection Manager
			Running	Windows Defender Firewall
			Running	Windows Event Log
			Running	Windows Font Cache Service
			Running	Windows Image Acquisition (WIA)
			Running	Windows License Manager Service
			Running	Windows Management Instrumentation
			Running	Windows Push Notifications System Service
			Running	Windows Push Notifications User Service_cfd5e
			Running	Windows Search
			Running	Windows Security Service
			Running	Windows Update
			Running	WinHTTP Web Proxy Auto-Discovery Service
			Running	Winstep Xtreme Service
			Running	WLAN AutoConfig
			Running	Workstation
			Stopped	ActiveX Installer (AxInstSV)
			Stopped	Agent Activation Runtime_cfd5e
			Stopped	AllJoyn Router Service
			Stopped	App Readiness
			Stopped	Application Identity
			Stopped	Application Layer Gateway Service
			Stopped	AppX Deployment Service (AppXSVC)
			Stopped	AssetUPnP
			Stopped	Auto Time Zone Updater
			Stopped	BitLocker Drive Encryption Service
			Stopped	Block Level Backup Engine Service
			Stopped	Bluetooth Audio Gateway Service
			Stopped	Bluetooth Support Service
			Stopped	Bluetooth User Support Service_cfd5e
			Stopped	CCleaner Performance Optimizer Service
			Stopped	Cellular Time
			Stopped	Certificate Propagation
			Stopped	Client License Service (ClipSVC)
			Stopped	ConsentUX User Service_cfd5e
			Stopped	Contact Data_cfd5e
			Stopped	CredentialEnrollmentManagerUserSvc_cfd5e
			Stopped	dcsvc
			Stopped	Delivery Optimization
			Stopped	Device Install Service
			Stopped	Device Management Enrollment Service
			Stopped	Device Management Wireless Application Protocol (WAP) Push message Routing Service
			Stopped	Device Setup Manager
			Stopped	DeviceAssociationBroker_cfd5e
			Stopped	DevicePicker_cfd5e
			Stopped	DevicesFlow_cfd5e
			Stopped	DevQuery Background Discovery Broker
			Stopped	Diagnostic Execution Service
			Stopped	Diagnostic Service Host
			Stopped	Diagnostic System Host
			Stopped	Downloaded Maps Manager
			Stopped	EaseUS UPDATE SERVICE
			Stopped	Embedded Mode
			Stopped	Encrypting File System (EFS)
			Stopped	Enterprise App Management Service
			Stopped	Extensible Authentication Protocol
			Stopped	Fax
			Stopped	File History Service
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			Stopped	Function Discovery Provider Host
			Stopped	Function Discovery Resource Publication
			Stopped	GameDVR and Broadcast User Service_cfd5e
			Stopped	Google Chrome Elevation Service (GoogleChromeElevationService)
			Stopped	Google Update Service (gupdate)
			Stopped	Google Update Service (gupdatem)
			Stopped	GraphicsPerfSvc
			Stopped	Group Policy Client
			Stopped	HV Host Service
			Stopped	Hyper-V Data Exchange Service
			Stopped	Hyper-V Guest Service Interface
			Stopped	Hyper-V Guest Shutdown Service
			Stopped	Hyper-V Heartbeat Service
			Stopped	Hyper-V PowerShell Direct Service
			Stopped	Hyper-V Remote Desktop Virtualization Service
			Stopped	Hyper-V Time Synchronization Service
			Stopped	Hyper-V Volume Shadow Copy Requestor
			Stopped	Intel Capability Licensing Service TCP IP Interface
			Stopped	Intel TPM Provisioning Service
			Stopped	Internet Connection Sharing (ICS)
			Stopped	IP Translation Configuration Service
			Stopped	KtmRm for Distributed Transaction Coordinator
			Stopped	Language Experience Service
			Stopped	Link-Layer Topology Discovery Mapper
			Stopped	Local Profile Assistant Service
			Stopped	McpManagementService
			Stopped	MessagingService_cfd5e
			Stopped	Microsoft Diagnostics Hub Standard Collector Service
			Stopped	Microsoft Account Sign-in Assistant
			Stopped	Microsoft Defender Antivirus Network Inspection Service
			Stopped	Microsoft Defender Antivirus Service
			Stopped	Microsoft Edge Elevation Service (MicrosoftEdgeElevationService)
			Stopped	Microsoft Edge Update Service (edgeupdate)
			Stopped	Microsoft Edge Update Service (edgeupdatem)
			Stopped	Microsoft iSCSI Initiator Service
			Stopped	Microsoft Software Shadow Copy Provider
			Stopped	Microsoft Storage Spaces SMP
			Stopped	Microsoft Update Health Service
			Stopped	Microsoft Windows SMS Router Service.
			Stopped	Natural Authentication
			Stopped	Net.Tcp Port Sharing Service
			Stopped	Netlogon
			Stopped	Network Connected Devices Auto-Setup
			Stopped	Network Connections
			Stopped	Network Connectivity Assistant
			Stopped	Network Location Awareness
			Stopped	Network Setup Service
			Stopped	NVIDIA FrameView SDK service
			Stopped	OneDrive Updater Service
			Stopped	OpenSSH Authentication Agent
			Stopped	Optimize drives
			Stopped	P9RdrService_cfd5e
			Stopped	Parental Controls
			Stopped	Payments and NFC/SE Manager
			Stopped	Peer Networking Grouping
			Stopped	PenService_cfd5e
			Stopped	Performance Counter DLL Host
			Stopped	Performance Logs & Alerts
			Stopped	Phone Service
			Stopped	PNRP Machine Name Publication Service
			Stopped	Portable Device Enumerator Service
			Stopped	Printer Extensions and Notifications
			Stopped	PrintWorkflow_cfd5e
			Stopped	Problem Reports Control Panel Support
			Stopped	Quality Windows Audio Video Experience
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			Stopped	Remote Access Auto Connection Manager
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			Stopped	Remote Desktop Services
			Stopped	Remote Desktop Services UserMode Port Redirector
			Stopped	Remote Procedure Call (RPC) Locator
			Stopped	Remote Registry
			Stopped	Retail Demo Service
			Stopped	Routing and Remote Access
			Stopped	Sensor Data Service
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			Stopped	Shared PC Account Manager
			Stopped	Smart Card
			Stopped	Smart Card Device Enumeration Service
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			Stopped	SNMP Trap
			Stopped	Software Protection
			Stopped	Spatial Data Service
			Stopped	Spot Verifier
			Stopped	Still Image Acquisition Events
			Stopped	Storage Tiers Management
			Stopped	Telephony
			Stopped	User Data Access_cfd5e
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			Stopped	Volume Shadow Copy
			Stopped	Volumetric Audio Compositor Service
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			Stopped	WalletService
			Stopped	Warp JIT Service
			Stopped	WebClient
			Stopped	Wi-Fi Direct Services Connection Manager Service
			Stopped	Windows Backup
			Stopped	Windows Biometric Service
			Stopped	Windows Camera Frame Server
			Stopped	Windows Camera Frame Server Monitor
			Stopped	Windows Encryption Provider Host Service
			Stopped	Windows Error Reporting Service
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			Stopped	Windows Media Player Network Sharing Service
			Stopped	Windows Mixed Reality OpenXR Service
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			Stopped	Windows Modules Installer
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			Stopped	Windows Perception Simulation Service
			Stopped	Windows Presentation Foundation Font Cache 3.0.0.0
			Stopped	Windows PushToInstall Service
			Stopped	Windows Remote Management (WS-Management)
			Stopped	Windows Time
			Stopped	Windows Update Medic Service
			Stopped	Wired AutoConfig
			Stopped	WMI Performance Adapter
			Stopped	Work Folders
			Stopped	WWAN AutoConfig
			Stopped	Xbox Accessory Management Service
			Stopped	Xbox Live Auth Manager
			Stopped	Xbox Live Game Save
			Stopped	Xbox Live Networking Service

My Phone: Samsung Note20 Ultra 5G
My Tab: Samsung S6 Lite

And I’m on a Linksys Mesh 6 system.

Hi @Shane_Morales ,

We’ve activated diagnostics mode and we noticed that you’ve made downgrading attempts on your database, it looks like you started on build 1021 → upgraded to build 1105 → downgraded to 970 → upgraded back to build 1105 → upgraded to build 1128 (Roon 2.0).

I suspect that the downgrade from 1105 → 970 modified your database in such a way that is now causing issues. Please see our post from our Downgrading KB:

Database Incompatibility

As each version of Roon is released, the internal composition of the database changes, as new functionality is added, and old functionality is migrated into new formats, or deprecated. Our team does extensive testing to ensure these changes are safe and stable, so that each new version of Roon installs smoothly across our entire customer base, whether they started using Roon last week, or years ago.

This testing ensures older databases migrate successfully to the new format, and occasionally we do find issues during this testing that we make sure are resolved before the release goes live.

Not only is no comparable testing is done for the “downgrading” process, there is no migration procedure in place for moving back in time. Database changes can happen on both “minor” and “major” releases, and in general. If you load a current database with an older version of Roon, it can cause Roon to fail to load, or in some cases can actually corrupt the database.

If you corrupt your database by downgrading, we will not be able to help.

Do you have any backups before you migrated to build 970 and back? If so, I would try to set the current database aside, reinstall the latest version of Roon and then restore from the backup.

  • Exit out of Roon
  • Navigate to your Roon Database Location
  • Find the folder that says “Roon”
  • Rename the “Roon” folder to “Roon_old”
  • Reinstall the Roon App from our Downloads Page to generate a new Roon folder
  • Restoring the backup

Correction: I haven’t made any “downgrade attempts” on my database. What I did do is launch Roon on my PC (not the Core) and when it loaded up there was a notice to Update All. “Oh boy!” I thought, “Roon 2.0 is ready! Yay!” and clicked said Update All link. Then I walked away. When I came back Roon was broken so I thought I should just install with fresh software. I mean, surely the software on your website now is the latest version. So I downloaded that and installed it. And that was pretty much the extent of my involvement with “attempts”.

I’ll just uninstall everything with an uninstaller and do it again from scratch. Seems easier.

I wiped everything clean on all my devices and started over from scratch. It works now.

3 Likes

Always best not to dive into a new software release on day 1. Give other people a chance to suffer through any unknown issues so you can read about them here.

A post was split to a new topic: Antipodes K22 upgraded to 2.0, but the remotes are 1.8

A post was merged into an existing topic: Antipodes K22 upgraded to 2.0, but the remotes are 1.8

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