Roon 2 is not finding any music or audio devices on iMac running macOS big Sur 11.7.1 Core i7 16GB ram

[Steven_Taylor]

Roon Core Machine

Since upgrading recently to Roon 2 nothing is found, Running Roon on iMac with 16GB ram, Quad Core Intel Core i7 macOS Big Sur 11.7.1

Networking Gear & Setup Details

Using wifi and airplay for connection to Marantz M-CR610 and also digital connection to same unit

Connected Audio Devices

Number of Tracks in Library

Description of Issue

No music, albums or tracks found, had error saying database needed updating but since then no error messages . How can I completely remove roon and try a fresh install?

[noris]

Hi @Steven_Taylor ,

Apologies for the delay in response here, are you still seeing this issue at the present time? If so, you can completely reinstall Roon on your Mac with the below instructions:

• Create a Backup of your current database
• Exit out of Roon
• Navigate to your Roon Database Location
• Find the folder that says “Roon”
• Rename the “Roon” folder to “Roon_old”
• Delete Roon app in your Mac Applications folder
• Reinstall the Roon App from our Downloads Page to generate a new Roon folder
• Verify if the issue persists on a fresh database before restoring the backup
• Restore from backup