Roon 32-bit installer unavailable for Windows 10 32-bit version (ref#82T6LO)

[Frans_Pommer]

What’s happening?

· My Roon software won't start up

Describe the issue

My Windows 10 is a 32-bit version so the Roon installer 64-bit installs the software but when I start Roon Windows gives an error and suggest to use a 32-bit version. That 32-bit version I could not find on your website.

Describe your network setup

Windows 10 PC 32-bit

[Suedkiez (Just a fellow user like you)]

It turns out that 32-bits for Windows was discontinued with Roon 2.0:

@mike

It’s important for us to push forward, and occasionally that means sunsetting support for older configurations. Roon 2.0 will require Windows 10 or 11 - and due to the .NET transition, macOS will require 10.15 as a minimum. We’re also discontinuing support for 32bit Windows builds.

Unfortunately, the documentation wasn’t updated accordingly, where it says,

Windows users will still be able to run Roon as a 32-bit app, but most users will want to switch over to 64-bit versions of Roon and RoonServer, especially with collections over 100,000 tracks.

Installing Roon

You could still use Roon 1.8, for which installers are still available. However, you would be better off upgrading your Windows to 64-bits. This is the better approach for Roon and everything else. Roon 1.8 is not being maintained anymore.

[benjamin]

Hey @Frans_Pommer,

Thanks for writing in and welcome to the community! @Suedkiez is correct in their statement above - thank you @Suedkiez for the keen eye on our KB article as well, we’ll get that updated immediately.

Frans, let me know if you have any additional questions!