Roon account active but start page not loading (ref#5CS7X7)

[ray2 (Ray)]

What’s happening?

· My Roon software won't start up

How can we help?

· None of the above

Other options

· My Roon software won't start up

Describe the issue

I have a roon account but i don’t get the start page

Describe your network setup

I have a grimm mu 2 streamer

[noris]

Hi @ray2 ,

Welcome to the forum!

@ray2

i don’t get the start page

Can you please clarify what you mean by start page here? Have you been able to log into the Roon app? Are you stuck on “Searching for Server”? Does the issue happen from multiple Roon controllers (devices)? If there are any screenshots you can share, these would be very helpful. Let us know, thanks!