suddenly my Roon account doesn’t work with Nucleus, if I transfer the core to PC everything is fine, if I put another account on Nucleus everything is fine. I also tried in another house with another internet line
thank you
What do you mean it doesn’t work? What happens?
You realize that you must un-authorize your old device and re-authorize on the Nucleus, right?
I thought that Roon databases are account bound so is switching accounts possible/supported or is this (attempt to login with a different account than the one used to setup the core) the reason that it doesn’t work?
When I log my account the Roon Logo run always, it seems that dont’ find my account (only with Nucleus), if I log my friend account , it works normally
If I log my account without Nucleus all is fine
Can you please share a screenshot of your Nucleus’ Web UI?
Do you see any specific error messages appear?
Any change in behavior if you reboot the Nucleus?
Nucleus
System Status
Serial #54B2038BCF48
Operating System
Reinstall
OK
Version 1.0 (build 227) stable
Running 1 day, 1 hour, 20 minutes, 50 seconds.
Roon Labs Software
OK
Version 1.0 (build 12) stable.
Running 1 day, 1 hour, 20 minutes, 47 seconds.
Roon Server Software
RestartToggle Dropdown
OK
Version 1.7 (build 610) stable
Running 15 minutes, 15 seconds.
Roon Database & Settings
Reset
OK
98% of 114 GB available.
Networking
I have reboot many time. another account works!
thank you
Now I reset the database, it seems that it is all ok
1 Like
Yet another corrupted database. Seems to be a lot of that lately.
Roon has a problem and it isn’t “hardware related”.
This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.