Roon app crashes on Samsung Galaxy Tablet 11 Ultra (ref#2BEJQ1)

[connor]

Hi @roland.tatzl,

There’s a bug in the latest release affecting Android. The team has a hotfix in the pipeline:

Android app crashes and stutters after updating to version 2.70 (ref#KGV1WV) [Ticket In]

Hi Everyone, Thank you all for the detailed reports, and a special thanks to @Giles_W and @Frank_M for pinpointing what’s going on. This has been a big help. We’ve confirmed the cause of the crashing, and our development team is already working on a fix. In the meantime there’s a simple workaround that resolves the crashes for most people. Workaround: enable Notifications for the Roon app on Android The crashing occurs when the Notifications permission was declined after the 2.70 update. To …

The crashing occurs when Notifications permissions are automatically declined after the 2.70 update. To restore these permissions:

1. On your Android device, open Settings → Apps.
2. Select Roon.
3. Tap Notifications and toggle Allow notifications on.
4. Fully close and reopen the Roon app.

(Alternatively, long-press the Roon icon →App info → Notifications → Allow.)

After re-enabling notifications and restarting, the app should stop crashing and closing on its own.

Let us know if this helps and we’ll merge your report into the main tracking thread. If you’re still encountering problems after trying this workaround, we’ll investigate this independently. Thank you!