Roon App Freezes on iMac

[Stuart_Graham]

Roon Core Machine

Mac M1 202016GB RAM

Networking Gear & Setup Details

Connected Audio Devices

USB connected SSD for media La iCe

IMac remote client

All connected by ethernet Virgin Media machine

Library Size

26,000

Description of Issue

Roon Core is working fine can use app on partners mac pro and my iPhone- no network issues.

Roon App freezes however on my iMac running Catalina .

I have rebooted - redownloaded the software and nothing seems to work

[dylan (Dylan Caudill)]

Hi @Stuart_Graham

Did this remote work previously? If so, were there any changes around the time this started happening?

[Stuart_Graham]

Hi Dylan -It’s working now Not sure I can add any more.

Many thanks for getting back to me.

[Traian_Boldea]

Same here. Core on MacMini M1, all the remotes working except iMac Catalina. Do you have any idea what was the issue and how did you get over it? Thanks

[Traian_Boldea]

Roon Remote in MacOS is Frozen

This happened to me the other day. Before reinstalling Roon, did you go to your library folder and label the Roon folder “old_Roon”? Go to the “Go” menu in finder while holding down the “option key” and select library. Find the folder called “Roon” and relabel it “Old_Roon” or something like that. Restart your computer. A new Roon folder should be created. You will lose all of your settings that are specific to your computer but those are quick to fix. If that does not work then delete the…

This worked. Sorry for the bump

[AnimalOnDrums]

No worries about the bump. I am glad this worked for you!. You can delete the “Old_Roon” folder now if you want, as it is just a precaution in case this didn’t work. Take care!