Roon app stopped working on my iMac [Resolved - Select Unauthorize]

Support
#1

Core Machine

rdware Overview:

Model Name: iMac
Model Identifier: iMac13,2
Processor Name: Quad-Core Intel Core i5
Processor Speed: 2.9 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 32 GB

Mac os: Catalina

Network Details

Unifi router and Unifi giga-bit switches/WAPs

Audio Devices

ROON Vault/ Soundbar& wireless sub
Sonos, savant, etc

Library Size

Description of Issue

Roon app stopped working on my iMac and iPhone - Roon core is on my iMac. Roon discovers may iMac and 2 mac laptops on the network but says I need to connect and either it wants me to sign in with my account info or gives me the spinning speaker. If is sign in with credentials, roon says I an already running. Apps never get past opening screen.

#2

Hi @James_King

Do you see the option to Unauthorize? If you choose this, things should start working for you like normal. Apologies for the trouble!

1 Like
#3

Thank you Dylan! Worked like a charm. You folks are great. Thank you for such a quick response. Keep up the great work and great products. Best regards, Jwk

2 Likes
#4