Roon ARC app crashes and login issues (ref#O3B9UN)

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· I can't log into ARC but I can log into Roon

How can we help?

· None of the above

Other options

· I don't like how the product works

Describe the issue

The Roon Arc app keeps crashing and I keep losing access from time to time. I often can't log in anymore or only after I've deleted all registered devices.

Describe your network setup

FritzBox 6591 Cable, Roon Nucleus, Fritz Repeater 2400

Hello @rene.kowalsky82 ,

Welcome to the forum. Can you please confirm what kind of device you are seeing this issue on (model/manufacturer)? Can you please also let us know the exact local time + date of the next crash, so that we can check to see if diagnostics for your account provides any clues? Thanks!