Roon ARC client connection issue with Android on different networks (ref#T5YWGC)

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Network Setup

ISP Google Fiber
TP-LINK AXE5400 Tri-Band Wi-Fi 6E Router
Roon Server and Roon Remote both Build 1489


ARC Status

Roon Arc can securely access your Roon Server

Roon Error Code

None on server.
Roon Arc clients (2)
Both Android - one connecting via T-Mobile, the other via AT&T

Arc clients will both connect and allow server to be selected.
Shows "Syncing with Roon Server for first time"
Brings "Who's listening" with my 2 profiles
When either is selected get the following error:
"There's an issue with your Roon Server. Your Roon Server is online but there is an issue that's preventing access. Go to the Roon app for more information"


Describe your network setup
ISP Google Fiber
TP-LINK AXE5400 Tri-Band Wi-Fi 6E Router
Port forwarding is established using Port 55000. Tried changing all settings, including server, to 55001. Same issue

Describe your network setup

ISP Google Fiber
TP-LINK AXE5400 Tri-Band Wi-Fi 6E Router
Roon Server and Roon Remote both Build 1489