Don’t worry. I just wanted to make sure I understood your question correctly. The machine used for Roon server does not seem to make a difference. The crashed can happen on ROCK, Windows machines or Mac and Linux.
Yep. After using ARC for about 60 minutes during two train trips (and after I had used Roon at home yesterday), “something went wrong” again.
Today ARC crashed my core listening for around 60-70 minutes over my local network. No network change, no mobile network fluctuations nothing. Still crashed it….
I deleted ARC. I am not going to fry my battery for the “benefit” of becoming a beta tester.
Hello everyone,
The team has an active investigation. To help parse and triage technical details, we’ve created a new topic thread here: Roon ARC Causing RoonServer/Remote Performance Issues [Investigating]
I too was pretty frustrated with trying to use it at work (no good public wifi at a govt facility, but a serviceable but slowish verizon mifi puck)…almost gave up but changed the streaming settings in the ARC app from the default, “Automatically Pick Best Quality” to “Bandwidth Optimized” for both Wifi and Cellular and it works MUCH better with near instant “play” and no stops/errors.
Just a quick update, @danny has reacted on X. I’ve shared the url to this thread and the follow-up by @connor.
Now we need to let engineering do their thing, and wait for a fix. @connor if you need any assistance that can help you in further investigating this issue let me know. I kinda like software development.
Hi @Douglasmaurer, thanks for your reply but the issue(s) discussed in this thread are not fixable by changing the audio streaming quality settings in ARC.
Hello everyone,
Please see this thread for updates: Roon ARC Causing RoonServer/Remote Performance Issues [Investigating]
For the sake of clarity and since we’re directly addressing @GalaxyGlider’s original post in this new thread, we will be closing this thread to comment.
Performance issues in RoonServer/Roon Remote induced by ARC connectivity are a ticketed issue under investigation, so please limit new posts on the new thread to technical reports with approximate timestamps of failure incidents. Thank you!